PC Support Specialist Resume Lynn, MA - Hire IT People

Objective: A challenging growth-oriented position in Computer Fields.

Education:

Bachelor Degree in Computer Engineering Technology
Associated Degree in Computer Engineering Technology
Diploma in College-prep Program

Experience:

6/96 - 11/06 Confidential, Jamaica Plain, MA
Information Technology
PC Support Specialist

Install PC and printer to local area network(L.A.N)
Troubleshoot malfunction PC components and software problems
Troubleshoot malfunction printer components and configuration problems
Upgrade/replace malfunction PC and printer components
Install/un-install software, Windows OS and applications software
Troubleshoot network connectivity problem with rj-45 jack
Obtain PC and printer components information from vendors
Maintain inventory database of all company own printer and computer equipments
Maintain PC and printer for better performance
Troubleshoot user account problems
Wire CAT5e computer network cable
Install Ethernet hub, patch panel, faceplate and wireless access point
Test obsolete laptop, printer, CPU, monitor, mouse and keyboard

9/95 - 5/96 Confidential, Jamaica Plain, MA
Information Resources Management Services
Computer Specialist

Setup PC and install software
Assist in analyzing and solving problem that effect system performance
Test and install of various computer system components
Provided user support troubleshoot malfunction computer components
Response to user problem, install/replace PC system and components
Install vendor supported application software
Provided user training on PC application and printers
Install PC and different type of printers to the network (L.A.N)

Knowledge: DJ/LJ printer, Troubleshoot, Track-It 7.0, Windows XP, Windows 2000Pro,
Windows 98SE, Windows Server 2003Pro, Novell 5.4, Wireless and D.H.C.P

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Pc Support Specialist Resume

Lynn, MA

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