Systems Service Engineer RESUME IL - Hire IT People

Senior technical specialist with the strong analytical skills and hands-on abilities required to trouble-shoot and solve problems with a diverse range of electrical, electro-mechanical and electronic systems. 25 years in machine/computer maintenance and analytical repair, often under deadline pressure. Proficient at building strong relationships leading to rapid resolution of problem. I was the IT manager at Springfield Newspapers for 23 years. I left when they decided MACs were the way to go. I was there from 1975 to 1998.

Experience with:

Large computer systems
Networks, industrial controls and drive systems
Telephone systems
PC’s, MACs, and printers
Network design and optimization
Familiar with UNIX (HP-UX 9.0, SUN OS),
Windows 3.x, Windows 95 and 98, NT4.0, Win2000 PRO, Win 2000 Server
MS Office, WordPerfect, Lotus 123, AutoCAD 2004, Win Vista, and dBase.
Studying for A+ and MCSE

Technical Achievements

Timely repairs
Analytical / Problem-solving skills
Effective Maintenance

PC experience

Called in for press repair at 3:00 AM; had press running in 10 minutes; fixed problem in 30 minutes.

Diagnosed the failed IC in press drive from symptoms. Repaired on downtime.

Kept all systems at newspaper running for 23 years.

Built several machines from parts; repaired and upgraded several x86 machines.

Troubleshooter Called upon to repair many machines with no specific training on that machine.

Coordinator Specified, installed, trained users of three large
computer systems and two telephone systems.

Hobbies:
Woodworking, Computers, Feeding Animals

Education:
BS in Packaging Management

Confidential,Ohio Dec. 2005-Current
Ï Working as electrician on demand

Confidential,Ohio Aug.-Dec. 2006
Electrical Engineer

Confidential,Cincinnati June-December 2005
Sales Consultant
Ï Selling windows, siding, roofing

Confidential, 2001-2005
Maintenance tech

Followed assigned PM jobs, looking for problems, installed flood lighting over South docks.

Confidential, 1998-2001
Serviceman

Electrician called upon to repair Punch Presses, Motors and controls, and varied installations

Confidential, 1975-1998
Systems Manager (1979-1998)

Managed MIS department, scheduled 6 technicians, assigned tasks among technicians, trained and supported technicians and users of all systems. Maximized system available time.
Planned and installed building wide network (100 ports, including 45 switched ports), including 5 SUN Sparc 5 servers, one Appleshare server, and 75 PC and Mac client computers. Upgraded network to move systems toward state-of-the-art.
Oversaw installation of Solaris 2.4 OS, with Sybase SQL server system software. Maintained this equipment for 3 years.
Proposed and installed a new telephone system for the newspaper. Set up least cost routing for long distance telephone use, saving $22,000 in the following year.
Installed a new ATEX production system, along with new imagers and photo processing machinery. Upgraded offset press dampening system. Upgraded ATEX system to new OS.
Installed a small network in accounting department.

Electronics Technician 1975-1979

Installed and maintained two Harris 2500 Editorial / Classified computer systems to produce higher quality newspaper with smaller staff.
Negotiated upgrades oversaw the installation of these upgrades.
Developed procedures and trained 8 technicians to service and repair these systems and other systems installed at the newspaper.
Trained 55 users in operation of the terminals and applications.
Customized hardware and software for a variety of special applications.

Confidential,IL 1972-1974
Systems Service Engineer

Serviced computers for several newspapers in upper Midwest, both by telephone, and (if needed) in person.

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Systems Service Engineer Resume

IL

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