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Business Applications Manager Resume

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CT

SUMMARY

  • Experience in multiple full life cycle SAP implementations including all phases (blueprinting, gap analysis, system design, configuration, testing, training, and go-live support).
  • Broad understanding of SAP; both from a functional and technical perspective. Extensive knowledge and hands on experience of ERP’s including SAP R3/SAP ERP (SD/WM/FI/MM/PP/QM), SAP CRM, Sales & Distribution (SD), SAP Order to Cash (OTC), SAP Business Intelligence/Warehouse, Business Objects, JD Edwards (JDE), BPCS and PRMS;
  • Experience in managing employees and consultants with geographically diverse teams. Responsibilities include interviewing, hiring, training employees, planning, assigning, and directing work, appraising performance of employees.
  • Managed annual budgets, tracked and reported results.
  • MBA degree.
  • Six Sigma Green Belt certified, trained in Lean, DFSS, CMMi, Project Management;


PROFESSIONAL EXPERIENCE

10/2006–CURRENT Confidential,CT
Business Applications Manager (Competency Center)

Managed and supported SAP R3/ERP 6.0 ((FI/CO/MM/PP/WM/SD modules), SAP CRM and SAP Business Warehouse applications. Led the team responsible for providing SAP application design, development and support to different business functions including Customer service, finance, production, planning and quality.

Provided vision, leadership, coaching and motivation to members of Business Applications team. Maintained relationships with business and the management team to understand and set priorities for our group. Developed comprehensive business plan and expense budget for Business Application Team for approval by the executive team

Coached and mentored team members with regards to current performance and future development.

Experience in large-scale end-to-end multi-component global SAP implementations and integrated with other enterprise applications in a multilingual and multi currency environments;

Managed the overall ABAP development effort, including resource balancing, estimating, prioritizing, and staffing development requirements.

Guided the successful completion of major projects or enhancements. Worked closely with Business Process Owners to prioritize new system requirements and advise for improvements or changes to business process

Performed hands on configuration in SAP modules such as SD/FI/MM/WM. Identified and drove process improvements within Order to Cash functional area including multi-dimension freight calculation, credits, electronic invoicing, billing, receivables, dispute management, on-time delivery, freight processing, in-transit days, Rebates, Dunning and collections process. Implemented LE-TRA (Shipment, SCD, Transportation zones, Routes), upgraded SAP R/3 to ERP 6.0. Warehouse Management Implementation and integration for Receiving, MTS, IGM, MTO and Shipping. Implemented EDI XI INVOIC and ORDER ENTRY with multiple partners.

03/2002 – 10/2006 Confidential,CT
Responsibilities included supporting JDEdwards (Supply Chain Management, Sales and Distribution and Finance) and conversion of JDEdwards to SAP. As part of the team, lead global implementation of SAP FI. Led the gathering of business needs through direct interaction with business unit leaders.

Responsibilities included global scope definition, managing off shore and on shore consultants, coordinating workshops to collect business requirements, blue prints definition, preparing test scripts and training documentations and coordination of testing with other SAP modules leads.

Responsible for transforming business requirements into technical specification, customization/IMG, process analysis, time management, legacy data migration, master data, user acceptance testing and status review. Worked with other application teams to design, develop, test, and troubleshoot SAP interfaces. Ensured solutions are delivered according to approved budget and target dates.

Partnered closely with business partners, systems analysts and development teams to facilitate issue resolution, develop solution designs and deliver valuable business solutions. Validated that solutions meet the business requirements.

Managed and coordinated go-live activities including system preparation, transport management, testing, documentation and knowledge transfer. Provided production and project support in
SAP R/3 FICO & JD Edwards Supply Chain Management, Distribution and Finance.

12/1999 – 03/2002 Information Technology Manager Confidential,CT

As an IT Manager, led the IT department operations and strategies planning, including fostering innovations, projects and resource planning. Managed all phases and development efforts of BPCS ERP system along with Hardware and software maintenance.

Negotiated and administered vendor/consultant contracts, RFP and service agreements. Led major system conversions, system maintenance and data conversions projects with clear direction and project planning

Served as a point of contact and/or escalation for IT-related requests. Created a business partnership and ensure close cooperation between the respective business area and IT. Participated in regularly scheduled business management meetings and report status of all initiatives.

Ensured resources, either internal from associated IT Department or external are secured to meet business demands. Managed team activities within agreed upon scope, timelines, and budgets; ensures successful outcomes through proficient management of resources and timely resolutions of issues

Development was accomplished using RPG400/IV (ILE), SUBFILES, CL, DB2/400, ASP, HTML JavaScript, Query/400, Business Objects, BPCS and IRONSIDE.

06/1997 – 11/1999
Technical Lead/ Project Lead/Consultant Confidential,CT

Clients Included: GM Delco Remy, ITW–Anchor Stamping, AlliedSignal, California Industrial Products. Responsible for successful delivery of process transformation, change management, and technology initiatives. Used consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client\'s business.
Possessed expertise in area of EDI, BPCS, Futures Three and PRMS (SCM), specialization and leverage this knowledge to design and develop client solutions.
Participated in planning sessions with clients to improve business processes, solved tough problems, and managed multiple deadlines;

08/1996 - 05/1997 Programmer/Analyst
Personnel Information System: Designed, developed, tested and implemented the system, which maintained all employee-related information.

03/1995 - 02/1996
Computer Lab Teaching Assistant Confidential,CT
Assisted students with curriculum projects, which were developed, in ‘C’, PASCAL, MS SQL, ACCESS, Q BASIC, MS EXCEL, SPSS, Power Point and MS QUERY.

EDUCATION

  • MBA - Computer Info Systems
  • B.A. - Economics and Commerce

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