Customer Service Rep, Resume Richmond, VA - Hire IT People

Summary of Qualifications
Focused customer service professional with strong in-bound call center experience for leading industry professionals and consistently met sales quota each period.Successful leader that is equally effective as a member of a team. Highly organized with the ability to multi-task and accomplish multiple objectives. Skills include the ability to read/write Spanish, strong computer skills with competency in Windows applications such as Microsoft Word, PowerPoint, and Excel.

Professional Experience

Customer Service Rep, Confidential, Richmond, VA, May 2011-February 2012

Display quality customer service while building customer satisfaction
Educate customers and provide effective resolution of customer inquiries
Complete ongoing training to stay up-to-date on product knowledge and company policy changes
Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities.

Guidance Counseling Office Assistant, Confidential, Richmond, VA Jan 2009 - June 2010

Performed administrative and secretarial support functions for guidance counseling staff
Greet the public and refer them to appropriate departments
Scheduled appointments and maintained accurate, up-to-date confidential client files

Airbrush Tattoo Artist/Face Painter, Confidential, Richmond, VA, June 2008 - Nov 2008

Provided customer service, trained in working a register and bookkeeping
Strengthened communication skills by interacting with the general public on a daily basis
Trained in taking direction from customers as well as expressing creativity when asked

Education
Confidential University
Graduation
B.B.A. in Marketing

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Customer Service Rep, resume

Richmond, VA

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