Mental Health Program Specialist 1 Resume

PROFESSIONAL EXPERIENCE:

Mental Health Program Specialist 1

Confidential

Responsibilites:

Complete immediate safety assessments for clients that have been identified as possible victims of abuse or neglect in OMH licensed/certified facilities
Review electronic reports of significant incidents and allegations of abuse or neglect to ensure every incident and allegation is classified correctly and assigned to the appropriate State Oversight Agency in the VPCR and NIMRS databases
Submit requests to the New York State Justice Center to reclassify misclassified incidents and reassign incidents to the appropriate State Oversight Agency
Assign allegation of abuse or neglect cases in the VPCR to the appropriate Clinical Risk Managers
Review closed incident reports in NIMRS to ensure OMH Providers have addressed the incident appropriately and have a plan to mitigate similar incidents from occurring in the future
Code data related to problems with the incident management process for the purpose of creating monthly reports
Create monthly reports regarding incident management process problems using pie charts, bar graphs, case examples and narrative to help improve the incident management process
Created 8 new training manuals of various duties BQI staff is assigned to complete
Help OMH providers troubleshoot incident management issues and navigate the NIMRS database
Help OMH Central Office Clinical Risk Managers submit investigative materials of abuse or neglect cases to the New York State Justice Center
Contact OMH Providers to ensure closure of overdue incident reports in NIMRS
Served as task force committee member from October 2013 - January 2014 to help develop the policy and procedures of the Risk Oversight Committee
Attend monthly Clinical Risk Management meetings for the purpose of discussing ways to improve the incident management process
On-call one to two days every week for the purpose of completing after business hours immediate safety assessments

Staff Social Worker/Family Specialist

Confidential, Albany, NY

Responsibilites:

Met with a multidisciplinary team for daily morning staff meetings to review client cases
Conducted a comprehensive assessment for each client, upon admission to the ACT Team
Participated in treatment planning for clients
Monitored client compliance to treatment plan
Met face-to-face (minimum of 6 meetings per month) with clients to assess their mental status and engage them in mental health treatment
Provided clients with psycho-education and resources for symptom management of their mental illness
Provided clients with individual, couple’s/marital and family counseling
Coordinated housing referrals for and mental health treatment for clients graduating from the ACT Team
Assisted clients with the application and maintenance of public benefits such as SNAP, Medicaid, Medicare, SSI, SSDI, etc.
Typed progress notes in IMA database system for any contact with a client and/or his or her collateral service providers

Staff Social Worker

Confidential, Albany, NY

Responsibilites:

Attended weekly AOT meetings to discuss and review AOT client cases with AOT committee and providers
Met regularly (minimum of 4 contacts every month) with each AOT client to assess his or her mental status and engage each in his or her mental health treatment
Reviewed with AOT clients his or her treatment goals, objectives, and methods as outlined in his or her treatment plan/court order
Monitored AOT client’s compliance with treatment plan/court order
Maintained regular communication with AOT client’s treatment and housing service providers to facilitate the client’s continuity of care
Assisted AOT clients with case management needs (e.g., application and maintenance of public benefits)
Completed Follow Up Assessments (FUA) for each AOT client and submitted the FUA to the Office of Mental Health (OMH)
Completed Significant Event Reports whenever there was a significant change in an AOT client’s psychiatric presentation, medical condition, residency status, etc.
Typed progress notes in IMA database system for any contact with each AOT client and/or his or her treatment providers
Consulted with the AOT Committee, AOT treatment and housing providers, psychiatrists, and the AOT client to determine plan for discharge from or renewal of AOT order
Received weekly supervision from LCSW

Staff Social Worker

Confidential, Albany, NY

Responsibilites:

Assessed adults (18 years and older) who lived in Albany County, had a Serious and Persistent Mental Illness (SPMI) and were without a long-term mental health treatment provider
Completed psychosocial assessments for each client
Linked clients immediately to a short-term psychiatrist for medication management at Confidential
Developed treatment plans for each client
Linked clients to long-term mental health treatment
Assisted clients with meeting case management needs (e.g., public entitlements, permanent housing, vocation, medical care, etc.)
Typed all records in IMA database system
Received weekly supervision from an LCSW

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