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Sales Associate Resume

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Ft Campbell, KY

SUMMARY OF QUALIFICATIONS:

  • Ten Years of Direct Support experience with a multitude of communications and electronics equipment
  • Four years of mentorship and supervision, providing a total of 12 soldiers with the purpose, direction, and motivation to accomplish any task presented to them.
  • Proficient with Microsoft Office Suite  
  • Have the ability to quickly learn and apply myself on my own time so that I can become t efficient on my own with little to no supervision.
  • Familiar with software and hardware: Storage Arrays, Servers, VMware, multiple operating systems such as; Red Hat, Solaris, Windows, and Mainframe. Given the opportunity to learn I feel there is very little that I am not capable   

WORK EXPERIENCE:

Sales Associate

Confidential

Responsibiities:
  • Improved customers comfort while saving money on energy costs.
  • Coordinated between clients and estimators to ensure quality work.
  • Put work packages together for customer so that the estimator may install

Windows System Administrator

Confidential

Responsibiities:
  • Provided account administrative support for Windows 2000, XP, Vista and Windows 7 systems for the Confidential
  • Maintained and operated Wide Area Networks (WAN), Local Area Networks (LAN) and SIPR/NIPR networks.  
  • Analyzed, troubleshot and monitored network components such as Microsoft Windows Server 2000/2003/2008 , Microsoft Exchange 2003 and other mail applications (local and remote); Domain Controllers; Microsoft Active Directory; DHCP; DNS; WINS.
  • Work as a member of a team providing Windows, SCCM, Active Directory and Linux support at NRO
  • Experience with DFS and DFS - R; advanced file server permissions delegation and rights management; Group Policy, OU management.
  • Former DoD Employee and familiar with concepts

NOC Shift Lead / Jr. System Administrator

Confidential  

Responsibiities:
  • Provided account administrative support for Confidential for the Confidential (NRO).
  • Experience in NAS/SAN technologies such as EMC / NetApp / Dell.
  • Experience with VMware ESX
  • Experience in SAN technologies such as Network Monitoring tools NetApp and Dell
  • Received tickets from customers and was on the OPS floor supporting Tier 1
  • Troubleshooting Windows operating systems using VMware vSphere for security updates

Network Installation Technician

Confidential

  • RG59, COAX, DB/D-Sub and other Electrical Cables) to support the Defense Intelligence Agency's (DIA) communication needs on classified and unclassified Local Area Networks.
  • Performed network moves of cable (to include fiber optic, single pair, flat wire, CAT5E, RG58, Maintained PC Thin and Thick Client desktop systems, Cisco Voice over IP (VOIP) devices and Display devices, and Video Teleconference devices.

Network Technician, Supervisor

Confidential

  • Worked in NOC directly under the Battalion Lt. Colonel on a SIGINT team
  • Coordinated telecommunications support to agencies such as: Joint Chief of Staff, White House Communications Agency, The Pentagon, National Airborne Operations Center, U.S. Department of State, Department of Homeland Security and other Government agencies.
  • Ensured the continuous movement of voice & data communications from one location to another by conducting real time status reporting, fault isolation, monitoring, testing, and restoring of circuits, trunks, links, systems, stations, facilities, and communications networks
  • Maintained work order status logs, repair part orders, and processing of equipment for repair.

Production Control Supervisor

Confidential, Ft. Campbell, KY

  • Served as Regional Representative for Test Measurement and Diagnostic Equipment (TMDE) calibrations
  • Maintained SECRET COMSEC material.
  • Responsible for coordinating and evaluating training of 329 Soldiers and 118 Civilians throughout five geographically dispersed operational signal companies.
  • Meticulously accounted for a budget of over $75,000; sent 77 personnel to training schools which increased company readiness and effectiveness.

Special Electronic Device Technician

Confidential

Responsibiities:
  • Tested and troubleshot circuits using automated matrix switch test points. Requested and maintained authorized bench stock, repair parts, supplies, and technical publication
  • Implemented schematic designs and flowcharts to test equipment for unseen defects enabling removal and replacement of defective components including but not limited to conductors, resistors, semi-conductors and integrated circuits

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