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Wholesale Account Manager /returns Specialist / Customer Service Representative Resume

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Washington, DC

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SUMMARY

I am a highly motivated, creative and versatile person with several years of experience in high volume restaurants, customer service, as well as the management of a small business. Especially skilled at multi­tasking, productive working relationships with clients and staff. Excellent management, negotiation and public relations skills.

SKILLS

During the last few years i have maintained a versatile role maintaining customer relationships, managing and billing wholesale accounts, processing small and large scale orders along with returns. AIso while working in bars and restaurants over the past several years I have maintained an excellent command multitasking and time managements. I also possess superior knowledge of Microsoft programs including Excel, PowerPoint, Outlook,Word, Google Docs and other miscellaneous programs while helping with my parents businesses. I am an extremely fast­learner who enjoys working in new environments while learning new and better ways to do things.

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Wholesale Account Manager /Returns specialist / Customer Service Representative

This is a medical sales company that provides compression hosiery. My role here is to process returns, take orders by mail, internet as well as over the phone. I maintain several wholesale accounts by processing orders and staying up to date on their bills and payments. I also process the returns we receive along with managing the inventory on the returned products. I am also versed in the shipping department where I started, in shipping I pulled all of our orders, packed them for shipment and processed them.

Confidential

Bartender

At Confidential I must stock the bar before every shift, count my drawer, wipe down any mess behind the bar, restock straws, napkins, etc. Also we must attend a daily shift meeting to go over our act for the night as well as any specifications from security or management.

Fairfax, VA

Recruiting Assistant / Receptionist

At Confidential we recruited independent contractors to sell the products. My job consisted mostly of researching potential candidates to work for the company as well as processing and handling our contractor’s paperwork.

Confidential, Washington DC

Personal Assistant to Property manager

This is a Confidential company that provides housing opportunities to person using government assistance. My role as an assistant was to maintain schedules for inspections, maintenance for up keep on units as well as the general office schedule making sure that Mr. Hernandez was up to speed on all meetings and changes going on.

Confidential, Washington, D.C.

Cocktail Waitress

At Confidential I opened the restaurant by setting up my station and making sure all of the tabletops were clean and at the end of the night I made sure the tables were all clean and my

station was properly taken down. I had extensive wine and service training here due to the fact that it was connected to a high end hotel as well as being a well­known wine bar.

Confidential, Washington, DC

Team Leader / Signature Gatherer

I worked to achieve enough signatures in Washington, D.C. to get Ralph Nader on the presidential ballot. Two weeks after I began I was promoted to team leader and I led anywhere from 5 to 10 people to populated areas around Washington where we collected signatures

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