OBJECTIVE:

To secure a Telecommunications Specialist position or one comparable that offers challenge, interaction with people, and the opportunity to progress professionally and grow personally.

WORK EXPERIENCE AND SKILLS:

• Provided oversight and middle management of multiple IT projects for upgrades, expansions and migrations on the nationwide data and voice networks of various Government Agencies including US Immigration and Customs Enforcement Agency.
• Worked independently in performing voice and data communications activities and functions, including: site surveys and plans, recommending design, procurement, deployment and installation of systems, as well as maintaining on - line networks in support of telecommunications systems and projects.
• Worked on complex tasks, and met project budget, schedule and performance requirements. As a member of the Voice Communications support group, I was responsible for completing assigned tasks and meeting organization goals and objectives.
• Regularly interacted with senior management to provide progress updates on work performed with Local Area Networks, Paging Systems, Security/Intercom Systems, IP Access Control Systems, and Telephone/PBX Systems.
• Assisted in technical reviews of subcontractor work performed. Also conducted pre-project surveys to gather or confirm site requirements; quality assurance surveys of completed jobs, and reviewed documentation submitted by vendors/ subcontractors to ensure compliance with requirements. Furthermore, performed technical editing of systems documentation, including the creation, publishing, and updating of comprehensive network design drawings using Autocad software.
• Experienced in leading technical teams in performing site surveys, identifying cable plant requirements and cost estimates; developing voice, video and data communications plans, statements of work, project implementation plans and schedules; and ensuring projects are completed on-time and within budget.
• Proficient in Archibus, Autocad, Service Now, BCM Remedy Action Request System and Help Desk experience.
• Performed MCA/MILCON project design reviews to develop applicable comments and cost estimates.
• Prepared project specific Technical Specifications (UFGS Section 16)
• Strategic-level experience and knowledge in the field of voice telecommunications, with the emphasis on the strategic use of voice telecommunications technology to improve or benefit business operations. Knowledge of the Telecommunications Act and major telecommunications standards, methodologies and conventions in government and the private sector.
• Skill in developing the fundamental configuration, capacity and features of a new installation and/or the expansion or upgrade of an existing data/voice communications system. Skill in providing expert guidance to the end user on the operation and use of end user features.
• Detail oriented, able to maintain a high degree of work reliability by repairing service outages quickly through efficient troubleshooting, diagnosis, and repair.
• Excellent mentoring, leadership, documentation and problem solving skills.
• Strong knowledge of Cisco VOIP platforms and Cisco products such as VoIP Servers, Routers, Switches, etc.

EMPLOYMENT HISTORY:

Telecommunications Analyst III

Confidential - Chantilly, VA 

Responsibilities:

• Anticipates voice/data hardware and software needs for planning and budgeting via monitoring the National Institutes of Health voice communications usage.
• Collaborates with Technology Manager and Network Engineer concerning voice and data security access via telecommunications.
• Maintains and develops Information Systems department’s network diagrams and floor layouts.
• Provides project management for new hardware installations of phone and data communications systems.

Telecommunications Specialist

Confidential - Largo, MD

• Served as a Lead Specialist to install, evaluate and maintain Telecommunications hardware and software for the National Institutes of Health located in Bethesda, Maryland.
• Supervises all voice and data network design, control and programming of both PBX and Switch systems.
• Maintains and develops Information Systems department’s network diagrams and floor layouts.
• Administers the acquisition and placement of telephones, pagers, cellular phones, and two-way radios.

Senior Engineer

Confidential - Findlay, OH

• Provided technical expertise and oversight to multiple PBX and Data projects for upgrades, expansions and migrations to domestic businesses and government agencies nationwide.

Confidential

Switch Technician

Confidential, GA

• Provided engineering and quality assurances services to the National Naval Medical Center in Bethesda, Maryland. Tasks included upgrade and expansion of the Nortel PBX phone system.

Confidential

Voice-Data Communications Specialist

Washington, DC

• Provided oversight and middle management of multiple IT projects for upgrades, expansions and migrations on the nationwide data and voice networks of the US Immigration and Customs Enforcement agency.

Confidential

Senior Plant Engineer

Kennsington, MD

• Provided I3A engineering and quality assurance services to USAISEC-FDED for Military Construction Army (MCA) and other designated MILCON projects CONUS/OCONUS installation(s) unique tasks.

Confidential

Senior V/D Engineer

Gaithersburg, MD

• Installation, design and troubleshooting of Data and Phone networks. Supervised cabling crews on a daily basis. Performed site surveys for accurate bids and proposals. Traveled internationally and nationally to oversee cabling projects.