Development lead and onsite service coordinator. Resume USA - Hire IT People

PROFESSIONAL SUMMARY:

11 years of Experience in the IT industry with Development, Testing, Production support & Business Analyst experience in various SDLC Practices in Agile (scrum, Kanban) and Waterfall model.

SKILL SET:

Functional:

Experience with iterative and Agile methodologies like Scrum and Kanban.
Experience working with customers to define/optimize their business processes.
Proven experience at building, motivating and leading professional team and supporting client relationships.
Excellent Business management skills. Collaborates with cross - functional team, including developers, QA, software architects and services, to propose system solutions with offshore/onshore model.
Excellent ability to get work done through proactive problem identification and mitigation plan.
Complete team co-ordination involving task allocation amongst team members and frequent discussions to monitor.
Define and implementation of Automation Framework as per the Project Requirement.

Technical:

Big Data:

Experience in data ingestion to Hadoop(HIVE) using sqoop, flume, MapReduce and pig.
Experience in data streaming in Hadoop using Kafka, Storm and Spark.
Experience in analytics reporting implementation with Tableau.

ETL:

Experience in Data Analysis , Test Data generation , Data Validation , Data Cleansing , Data Verification .
Worked on ETL tools DataStage and Informatica (MFT, B2B).

Automation:

Developed Automation tools using Unix, Shell Scripting and Python.
Developed Automation tool for Data ingestion from different databases to Hadoop(HIVE).
Developed Automation tool for Hadoop testing.
Developed Automation tool for database testing.

Dev Ops and other:

Tools - Jenkins, ALM, GitHub, Rally, JIRA.
Programming - Python and Java.
Database - DB2, Oracle, Teradata, MYSQL, NOSQL and MSSQL
UNIX, shell scripting.

PROFESSIONAL EXPERIENCE:

Confidential, USA

Development lead and onsite service coordinator.

Responsibilites:

Coordinate with a diverse team having client, contractors from other vendors and offshore team.
Participate in the pre-planning and planning meetings.
Analyze the business requirements, created stories and provide estimated efforts for each story for reporting module in various iterations.
Build code and perform unit testing.
Coordinate with QA team for functional and regression testing. Fix the QA defects.
Coordinate with production support team for deployment and provide development support until the warranty period.
Participate in retrospective meetings.

Confidential, USA

Development lead and onsite service coordinator.

Responsibilites:

Coordinate with client and offshore team.
Participate in the requirements and planning meetings.
Analyze the business requirements and create functional and technical design documents.
Build code and perform unit testing.
Coordinate with QA team for functional and regression testing. Fix the QA defects.
Coordinate with production support team for deployment and provide development support until the warranty period.

Confidential, USA

Technical lead and onsite service coordinator.

Responsibilites:

Manage the deliverables from the offshore team.
Interact with external customers and gather the requirements for establishing a transmission.
Coordinate with business team to build the code and perform unit testing.
Coordinate with QA team for functional and regression testing. Fix the QA defects.

Confidential, USA

Systems Analyst/Service coordinator

Responsibilites:

Take care of production support and maintaining the entire NICE Claims application.
Work on Change/Service tickets, problem tickets.
Develop designs, analysis docs & coding for the work orders created by the Client.
Perform unit testing, system testing and user acceptance testing for the work orders.
Priority and critical requests, ticket/work prioritizing, delegation of requests to team members, tracking, Status reporting and project status report preparation, taking client calls and direct interaction with client.
Automating the most reusable processes and value addition to the customer.

Confidential, USA

Developer

Responsibilites:

Take care of production support and maintaining the entire NICE Claims - Application system.
Work on Bug fixes and Change/Service Requests via: Adding New Features, Creating Batch and online components etc.
Develop designs, analysis docs & coding for the work orders created by the Client.
Perform unit testing, system testing and user acceptance testing for the work orders.
Part of the Internal Quality Audit team.
SME in the critical modules - Claims, Accounts Payable and Electronic Report Distribution.
As DP - Coordinator and took many preventive measures that reduced the number of defects significantly.
As part of “Go green” Initiative worked on a process improvement and reduced lots of reports printing which resulted in a significant Cost savings.

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Development Lead And Onsite Service Coordinator. Resume

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