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It Support Specialist Resume

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Fairfax, VA

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SUMMARY

Apply the skills, knowledge and experience to contribute to the mission of my employer.

Education

Confidential High School 

TECHNICAL SKILLS & CERTIFICATIONS

  • Comptia A+ certification May 2012
  • Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Computer installation, preventative maintenance, networking, security and troubleshooting
  • Excellent customer service and communication skills to work with clients
  • Working with computer hardware
  • Installing, configuring and upgrading Windows Operating Systems
  • Understanding of Active Directory, VPN, Microsoft Outlook

PROFESSIONAL Experience 

Confidential- Fairfax, VA 10/2012 - 11/2012 
IT Support Specialist (Temporary Assignment through Snelling Staffing Services)

Worked with a team in rolling out 1,000 new Wyse client computer workstations for Fairfax Hospital. Installed Peripheral systems onto Jaco Computer Workstations. Configured Scanners and portable printers. Perform Quality Assurance and functionality testing on the portable Wyse client computer workstation

Confidential- Reston, VA 05/2012 - 10/2012
Independent Consultant

Diagnosed computer driver, virus, and hardware problems, wireless connectivity issues for clients in Northern Virginia.

Confidential– Reston, VA 11/2010 – 12/2011 
Sony Representative

Demonstrated Sony products to potential customers. Marketed and sold Sony camcorders and blu ray players to potential customers. Used interpersonal skills to maintain customer relationships. Assisting potential customers with all questions regarding Sony products

Confidential– Atlanta, GA 02/2007-5/2009 
Data Center Internship

Worked on cabling: running, labeling, cable management. Racked, stacked, and started up servers..

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