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Customer Account Representative Resume

4.00/5 (Submit Your Rating)

Enfield, CT

Summary

An independent, hard-working, conscientious professional with experience in customer service and sales. Strong problem solver, who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines.

Education

Confidential College

Key Skills

Office Skills:

  • Office Management
  • Records Management
  • Database Administration
  • Spreadsheets/Reports
  • Event Management
  • Calendaring
  • Front-Desk Reception
  • Executive Support
  • Travel Coordination

Sales Skills:

  • Inventory & Pricing Control
  • Merchandising & Display
  • Computer & POS Scanning Use
  • Exceptional Customer
  • Service

Experience

Confidential
Enfield, CTCustomer Account Representative
11/08-04/10

  • Provided timely, courteous and knowledgeable response to customers; on average, processed 90 telephone calls per day.
  • Attended meeting to increase the company’s profitability.
  • Resolved problems for customers by clarifying billing statements and comparing product promotions.

Confidential Senior Sales Associate Manchester, CT 04/03-05/05

  • Provided excellent customer service to customers in a busy retail atmosphere.
  • Completed credit and debit transactions in an efficient and accurate manner to improve the customer experience.
  • Balanced the cash register on a consistent basis.

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