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It Professional Resume

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Houston, TX

Career Objective

  • Seeking challenging position in the field of System and Software Quality Assurance and Test Management and Business Analysis.
Experience Summary
  • Results - oriented, highly qualified IT professional with 6+ years of extensive professional experience in Information Technology with extensive knowledge in Manual and Automation Testing, Experience in testing Web Applications, Client-Server applications and Data warehouse applications
  • IT experience in server / web based environment.
  • Adaptability evidenced by experience in diverse industrial systems - : wireless and mobile, financial - stock, bonds, securities, brokerage, trading, banking, credit card applications, reports, billing, manufacturing
  • Conscientious and dependable in completing system projects accurately and independently in zero error tolerance environments within tight deadlines.
Key areas of knowledge and experience encompass:

Web / GUI testing · Black box testing · White box testing
Performance / Stress testing · System / end-end · Back-end / Database testing
Regression testing · Integration testing · User Acceptance Level testing
Quality standards/methodology · Test Director · SQL / T-SQL / PL /SQL
Manual / Automation testing · Clear Quest / Case · Unix / Shell scripts
Quick Test Pro / Load Runner · C/C++ / Perl / Java /.Net · Oracle / Sybase / Win Runner
Informatica/DataStage (ETL Tools)

Educational Qualifications

Bachelor of Science

Highlights of Experience
  • Design and develop the test plan, test cases / test scripts formulation of based on analysis on technical / business / User / Specification documents.
  • Wrote complex test scripts using Rational and Mercury interactive automation tools
  • Posses experience in writing SQL scripts, stored procedures, triggers, indexing, Query Optimization and bulk transferring the data (BCP) in Sybase/Oracle/Microsoft SQL Server/DB2 UDB
  • Involved in white box testing / programming in C / C++/ PERL / Java / J2EE/Shell scripts on Unix systems / Windows environment
  • Participation in Build / Configuration / Software development Life Cycle management

Technical Skills:

Operating Systems: MS-WindowsNT/2000, UNIX, Linux
Languages: C, C++, C#, VB, Java, .NET, PL/SQL, SQL
Testing Tools: Mercury Interactive - WinRunner, Load Runner, Quick Test Pro
ETLTools: Informatica 6.0/7.1, DataStage 7.5/ 8.1
Bug Reporting and Tracking Tool: Test Director, Rational Clear Quest

Change control Management: Rational Clear Case, MS Visual Source Safe
Web Languages: JSP, ASP 3.0, ASP.Net, XML, DHTML
Web Servers: IBM WebSphere, BEA Weblogic, MS-IIS 5.0
Databases: MS Access, Sybase, Oracle, SQL Server 2000
Tools & Utilities: UML and Rational Rose

Professional Experience/Accomplishments

Confidential, Houston TX Oct 2008 to present
QA Analyst

SuperShuttle International Nation\'s leading shared-ride airport shuttle service. As a QA Analyst, directly involved with the SMEs (Subject Matter Experts) to define the use case Requirements and build the integration and system test cases for end - to-end testing of the system.

Responsibilities:

  • Analyzed the user and functional Requirements using use case diagrams (Rational Rose).
  • Created Test plans & Test Cases in Test Director from the feature description document and technical specifications.
  • Involved in Manual and Automated testing using Win Runner and Test Director.
  • Designed and developed test cases and test steps for putting the application on automated testing using Win Runner.
  • Create, debug and run the test scripts in WinRunner.
  • Involved in creating traceability matrix with validating data, executing scripts, data mapping validation with test results.
  • Involved in Black Box Testing (Functionality, GUI Testing).
  • Involved in performing Unit, Integration, Regression, Data Driven and Validation Testing.
  • Defects were tracked, reviewed, analyzed and compared using SWIFT.
  • Performed positive and negative testing.
  • Documented and communicated test results.
  • Test Cases were designed based on Use-Cases in Rose and Requirements in RequisitePro.
  • Test Management and Test Case generation was done using Rational Test Manager.
  • Maintained Responsibilities in RequisitePro and Requirements are traced to Test Cases in Test Manager.
  • Logged the traced defects in ClearQuest and created Test Metrics to analyze the defects.
  • Generated the detailed reports of the Bugs, Pass-Fail report and comparison chart.
  • Worked with development team to ensure testing issues are resolved on the basis of using defect reports.
  • Performed System testing by executing the test scripts.

Testing Tools: Mercury Suite 6.5 / 7.x (Test Director, Winrunner), Load Runner
Environment: Rational Suite 2002(Rational Administrator, Test Manager, Robot, RequisitePro, Rose, ClearQuest, ClearCase, RUP), J2EE (JSP, Servlets, Java Beans etc.) technologies, EJB Web logic Server, MS Office, DataStage 8.1

Confidential, Houston, TX Aug 2006 - Aug 2008
QA Analyst

Schlumberger is developing a state of the art oil field data acquisition system called as Horizon.

Responsibilities:

  • As an analyst involved in gathering business requirement, studying the application and collecting the information from developers.
  • Devised Test Plan, Test references, Test Procedures and Test Data for testing based on business requirements, and design documents.
  • Involved in executing test scripts and documenting the results of each test case.
  • Wrote Test Cases and Scripts from the functional specifications manually.
  • Performed Functional, Navigation, Regression and Smoke tests on the new enhancements added to the web application.
  • Was involved in verification of the GUI, Functionality of the Web Pages in the Application.
  • Performed Data Driven Testing using WinRunner.
  • Planned and Executed Backend Testing using numerous SQL Queries to verify the dataflow from the database.
  • Reported and updated the team and management on the progress of testing through daily/weekly evaluation of problem tracking reports Using Test Director.
  • Performed Load, Stress and Performance Tests on the Web based application using LoadRunner.
  • Generated Real Time User Loads using Rendezvous Points on the Web Application as anticipated in the Functional Requirements using LoadRunner.
  • Measured Response times, Network Delays and tested the web server, the database server and the applications performances.
  • With the help of Online monitors and Graphs in LoadRunner, was able to identify Performance Bottlenecks.
  • Defined Transactions to measure the performance of the server using LoadRunner.
  • Used Ramp Up and Ramp Down to define the pace at which the Virtual users(that emulate the behavior of real users) run their scripts(that emulates actions that are repeated multiple times) or are terminated.
  • Created Parameters in order to have one script emulate many different users on the system using LoadRunner.
  • Used Correlation tocompare two snapshots and obtain data which are unique for each run of the Script.
  • Created User Defined functions in the script in LoadRunner
  • Tracked Defects and prepared Weekly Status Reports and Daily Handout was sent to the Onsite Team Lead.
  • Involved in Data Analysis, validation for ETL(Extract, Transform and Load) tools (Informatica) related job results
  • Followed CMM Standards for Testing and Project Documentation.
  • Technical skills utilized: Brioquery, Microsoft Excel and Microsoft Access.
  • Reported and updated the team and management on the progress of testing through daily/weekly evaluation of problem tracking reports Using ClearQuest.

Testing Tools: LoadRunner, WinRunner, QTP, Test Director
Environment: Rational Suite 2002(Rational Administrator, Test Manager, Robot, RequisitePro, Rose, ClearQuest, ClearCase, RUP), Informatica, Oracle 9i, MS Visual Source Safe, Java, Windows 2000, HTML, Oracle, UNIX, JUNIT

Confidential, NYC, NY Jan 2005 - Jun 2006
QA Tester

Involved in testing of web application, which was developed for MetLife Insurance Company. MetLife is one of the leading insurance companies in the United States. The application helps the field agents of the company to enter prospective customers' data. The application also calculates the amount of premium required, cash value and benefit amount for the years in consideration. The Online application has different modules and I was involved in testing the Long Term Cares. In this system, registered members with MetLife can get details of their LTC insurance, change the term of their coverage and also use the premium calculator to determine the new premium.

Responsibilities:

  • Prepared Test plans and test cases based on business and functional requirement
  • Created Test scripts for the different modules of the system and conducted Regression Testing of the application
  • Involved in functional testing, regression testing and user acceptance testing for various combinations using Manual and automated scripts
  • Involved in testing through different phases, i.e. GUI Testing, Functional Testing, Baseline Testing, and Regression Testing
  • Performed Acceptance, System, Negative, online schedule and Regression Testing manually over GUI.
  • Used TestDirector as a defect tracking tool.
  • Installed and setup load test environment from scratch Controller, Load Generator, Agents, and Configured different LoadRunner tools
  • Analyzed performance of Web-server, Application-sever and Database-server in various virtual users load
  • Developed Parameter Driven (Internal Data/Data File) test scripts using LoadRunner
  • Designed the scenarios in Controller successfully and executed with 800+ users and Graphical presentation of Test results and Summary to the QA Management using Loadrunner Analysis
  • Created LoadRunner Scenario utilized user scripts into real Performance Test, utilized different LoadRunner monitoring tools, identified bottlenecks and analyzed the performance of Application Server and Database Server
  • Analyzed severs response, performance reports and graphs in various virtual user loads.
  • All the test scripts were first manually executed and then recorded the same in Winrunner. All the issues that came up during this process were logged in Test Director as defects
  • Identified and documented all the defects to ensure application software functionality for present as well as future builds
  • Developed automated TSL script using WinRunner for Functional, Regression, Database
  • Performed Data Driven Tests, in which a flat file created in Notepad was opened in the procedure as input to automate the data input in the specific fields of the application

Testing Tools: WinRunner, TestDirector, LoadRunner
Environment: J2EE (JSP, Servlets, Java Beans etc.) technologies, EJB Web logic Server

Confidential, Atlanta, GA Apr 2004 - Dec 2004
QA Analys
t

Confidential, is a leading provider of software solutions and services that facilitate payments, settlement and cash management by enabling businesses and their banks to electronically manage cash, process payments and transfer funds. The Application handles the following Modules
Commercial Loan: The Commercial Loan service provides the corporate customers of financial institutions the ability to view and report on obligation and transaction information in an online format.
PositivePay: Positive Pay is an application that helps financial institutions and their customers prevent check fraud. The application provides customers with a web-based interface to transmit detailed information about every check they have issued to their financial institution

Responsibilities:

  • Understood business requirements, developed Test Plan, Test Cases manually.
  • Executed automated and manual systems tests.
  • Created Test Cases manually for Functional and Exceptional tests based on the Functional areas and Use Case documents.
  • Developed Automated Test Scripts for functionality testing using Quick Test Pro.
  • Also Involved in Regression Testing using Quick Test Pro.
  • Performed Regression, Functionality, System, Front End, Negative, Positive and User Acceptance Testing using Quick Test Pro.
  • Conducted Data Driven Testing and Batch Testing.
  • Planned and Executed Backend Testing using numerous SQL Queries to verify the dataflow from the database.
  • Integrated all applications or all modules of the code into one and performed the Integration testing and tested the entire system.
  • Used LoadRunner Performance monitor to analyze the Performance/Stress/Load conditions of the application
  • Used Correlation in LoadRunner to compare two snapshots of the Advance dealing rates which basically changed every second based on the aspects of the latest currency rates.
  • Generated LoadRunner Scripts for identified Business Scenarios and enhanced the same through Correlation, Parameterization, and User Defined Functions.
  • Wrote UNIX Shell to extract data and present it in a user friendly format
  • Identified Defects and reported and tracked them though Test Director.
  • Created and maintained detailed test logs checklists and weekly status reports.
  • Used FTP for File Transfers and Manipulation from legacy systems to testing server.
  • Performed FTP Jobs for both file transfer and data migration.
  • Provided assistance during User Acceptance Testing and post-implementation support.

Testing Tools: LoadRunner, WinRunner, QTP, Test Director
Environment: MS Visual Source Safe, Java, JSP, Windows 2000, HTML, Oracle, UNIX, JUNIT

Confidential, Hyderabad, India May 2003 - March 2004
QA Functional Tester


Confidential, offers a comprehensive suite of world-class products and services to its corporate and commercial banking clients as also to a fast growing personal banking customer base.

Project: HSBC implemented a new web based application that allows customers to shop for mortgages.

Responsibilities:

  • Gathered specifications and requirements from development personnel prior to application testing and actively participated in making of the Test plan
  • Performed Functionality Testing using WinRunner.
  • Wrote Test Cases, reviewed, developed and executed Test Scripts.
  • Performed backend testing manually and Data Driven Testing using WinRunner.
  • Performed Performance testing, Stress testing, and System testing.
  • Modified Scripts for Regression Testing
  • Performed Regression testing during various phases of the application of application and involved in both alpha and beta testing
  • Used Test Director for writing and updating Test Scripts.
  • Identified and tested defects in the application and reported then through Test Director.
  • Generated detailed report of the bugs, pass/fail report and Comparison Chart
  • Worked closely with both the business and development teams to resolve issues.
  • Ensured compliance Version Control with configuration management and change control procedures
  • Performed Acceptance, System, Negative, online schedule and Regression Testing manually over GUI.

Testing Tools: LoadRunner, WinRunner, QTP, Test Director
Environment: MS Visual Source Safe, Java, JSP, Windows 2000, HTML, Oracle, UNIX, JUNIT

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