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Dock Associate Resume

2.00/5 (Submit Your Rating)

Lancaster, TexaS

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OBJECTIVE
Obtain an entry level customer service position with knowledge of problem solving, establishing rapport, and genuine interest in assisting customers while committing to challenging, growth and advancement opportunities.

PROFESSIONAL EXPERIENCE

09/05 - 12/11 Confidential
FREIGHT & CARGO SPECIALIST

  • Responsible for shipping, receiving, (loading & unloading), dock, warehouse and tractor trailer.
  • Certified Forklift Operator.
  • Maintained records of the Inventory Control assuring all shipping materials available.
  • Scheduled appointments to ensure prompt delivery of the client's request.
  • Performed excellent customer service while delivering orders to clients.

03/03 - 8/05 Confidential
DOCK ASSOCIATE

  • Responsible for processing customer's orders.
  • Inspected shipping orders to ensure deadlines were met.
  • Managed inventory of materials needed to efficiently complete job requirements.
  • In charge of team's production; documented and tracked production to ensure that daily quota were met.
  • Operated forklift in warehouse environment.

01/92 - 12/02 Confidential
Operations Support Specialist

  • Provided excellent customer service to ensure customers satisfaction.
  • Responsible for Dispatching Driver's throughout the Dallas/ Ft. Worth Metroplex.
  • Trained new hires to ensure proper Risk Management Guidelines were adhered.
  • Certified Forklift Operator.
  • Responsible for shipping, receiving, (loading & unloading), dock, warehouse and tractor trailer.

EDUCATION:

Major Mathematics
Received Certificate in Real Estate

SKILLS

Microsoft Word, Windows 7, 10 key, faxing, scanning documents, calculator, and copiers.

References available upon request

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