PROFESSIONAL SUMMARY:

• Over Seven years of experience in IT industry with strong experience in Salesforce.com and Web Development with all JAVA technologies and 3 years of working experience with Salesforce.com on various applications.
• Expertise in Software Development Life Cycle (SDLC) including analysis, requirement gathering, architecture design, development, enhancements, testing, deployment and maintenance of standalone, Multi-tier, web-based and portals based object oriented enterprise applications.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform, SAAS (Software as a Service) application running in Cloud Computing Environment.
• Extensive experience in designing of Custom Objects, Custom Fields, Picklist, Role Based Page Layouts, Workflow Alerts and Actions, Workflow Approval, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, Design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Expertise in configuration and customization of salesforce.com application.
• Experienced in Force.com Apex Classes, Apex Triggers, Integration, Visual force, Force.com API and Salesforce.com.
• Experience with implementing the salesforce.com processes related to Leads Management, Opportunity, Campaigns and Case Management.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Experience with tools like Force.com Explorer, Force.com Migration and Force.com Excel connector.
• Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.
• Extensive experience in interacting with the senior management, business and IT users.
• Good knowledge on Apex to implement the complex business logic.
• Hands on experience with requirement gathering and analysis on various technical aspects like Visual force and Apex.
• Good experience on various technologies like WebServices, XML, XSLT, SOAP, AJAX.
• Very good knowledge on application servers like WebLogic 8.1, WebSphere 6.0, IBM RAD, Rational suite and Tomcat.
• Experience in full Software Development Life Cycle (Analysis, Design, Development and Testing).
• Hands on experience with control tools like CVS and VSS (Visual Source Safe) and data modeling.
• Experience in designing and development tools like Eclipse, Netbeans & IBM RAD.
• Experience in working with Frameworks like Struts, MVC, Tiles, spring etc.
• Proficiency in Object Oriented Languages like C++, Java, JSP, Servlets and other Java technologies.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Experience in databases such as Oracle, and MySQL.
• Worked closely with Business Users to enabled business process using SFDC.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.
• Highly motivated self-starter with Excellent Communication, Presentation and Problem Solving Skills and committed to learning new technologies.

PROFESSIONAL SKILLSET:

PROFESSIONAL EXPERIENCE

Client:Confidential, San Francisco, CA. Jan 10 - till date
Role: Salesforce Consultant
Responsibilities:

• Responsible for requirement gathering, fit gap analysis and preparation of functional requirement specifications.
• Responsible for performing detailed analysis of client business and technical requirements.
• Responsible for integration and development project plans and designs for various releases like SIT, UAT and production Sandbox (environment).
• Involved in data mapping and migration of data from legacy systems to salesforce.com Objects and fields.
• Developed APEX triggers, Classes, Test methods & Visual Force pages to display alert messages and tasks to be done.
• Managed user accounts by creating roles, profiles and user group, security controls, personal information setup, password reset, updating company profile and Network access setup.
• Responsible for architecture in Salesforce modules internally and also with out of box functionality.
• Responsible for Functional and Technical design document for various modules in Salesforce application.
• Configured complex work flows and Approval processes to meet business requirements.
• Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.
• Responsible for building Offline Salesforce.com framework for business needs.
• Responsible for implementation of the online and offline framework to integrate with other modules developed in Ajax framework in the application.
• Responsible for implementing best design patterns from Cairngorm architecture to interact with backend and web services layer to pull out the data to flex UI components.
• Followed the Agile agenda to complete project by maintaining the task schedule.
• Designed and developed all required Data providers which are being used by Flex General UI controls.
• Extensive use of Reports and Dashboards customization.
• Responsible for quality assurance of all web design projects, including web usability, accessibility, testing and debugging.
• Extensive use of tools like Apex explorer, PVCS source repository tools.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Designed company letterheads using Communication templates.
• Involved in client interaction for discussing the workflow and customization of page layouts.
• Participated in the discussions to define functional and user interface interaction in scrum meetings.
• Developed Reports and Dashboards for weekly/monthly reviews.
• Actively participated and provided feedback in a constructive and insightful manner during daily Stand up meetings and weekly iterative review meetings to track the progress for each iterative cycle and figure out the issues.

Environment: Salesforce.com, Apex, Visualforce, Force.com IDE, Apex explorer, Data loader, Flex Builder 3, Informatica Power exchange, Oracle.

Client: Confidential, Milwaukee WI. Dec 08 - Dec 09
Role: Salesforce Developer
Responsibilities:

• Interviewed the end users, obtained requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
• Created custom objects, tabs, fields, page layout as per business requirements.
• Worked with field & page layout customization for the standard objects like Account, contact and Leads.
• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller & Extension Classes to support Visualforce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Integrated the Web Services for extracting the data from third party internal systems to display in the pages of salesforce.com.
• Developed dynamic Salesforce.com Visualforce pages usingApex and AJAX tool kit.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Extracted the data from salesforce.com application into the external databases for generating large data reports using the Informatica On-demand.
• Supported the Data Integration activities using Cast Iron to integrate the data with various business centers using Saleforce.com support.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the training sessions provided by the Salesforce team.

Environment: SFDC APEX API, XML, Force.com Eclipse IDE, Apex Explorer, Visual force, SOQL and Windows XP.

Client:Confidential, Windsor Mill, MD Dec 07 - Nov 08
Role: Salesforce Developer/ Admin
Responsibilities:

• Design, implement, unit test, maintain, and troubleshoot various applications and integrations with Salesforce, including migration of legacy systems to Salesforce, ensuring a flawless migration process and no disruptions to end users and existing business processes.
• Created user Roles and Profiles, security controls and shared settings.
• Worked on various SFDC standard and customer objects like Accounts, Contacts, Leads, Reports, Dashboard, Inventory, Orders, Production Planning, Scheduling, shipping, Logistics, Document mgmt, Warranty.
• Implemented field level security, profiles and audit trail setup.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Provided the training to the internal business users to use the application and develop their own custom reports.

Environment: APEX, Visuaforce, InformaticaPowerCenter /8.1.1 SQL Server 2005, Windows server 2003, Web services,SOSL, SOQL, Powerexchange.

Company: Confidential, India Aug 05 - Nov 07
Role: Java Developer
Responsibilities:

• Involved in designing and coding of Actions for all modules using Struts Framework.
• Developed JSP's and Servlets using Struts Framework.
• Worked in Low Level Design and Development of Business Layer and Data Layer.
• Migration of code, batch objects to different UNIX servers using different utilities like ftp, Telnet, PuTTy, and SCP etc.
• Provided support for Development/Test and Production environments
• Implemented the Background Worker using Multi-threading which sends mails in bulk behind the scene.
• Developed the Import/Export Utility, which allows user to import/export to from MS-Excel, CSV and Database.
• Installed and configured WebLogic Server applications.
• Extensively used PSADMIN utility to Administrator, Create Application Server and Process Scheduler Server.
• Used XML Serialization concepts for saving mails as drafts.

Environment: Java, JSP, Servlets, JDK 1.4, XML, XSD, CSS, HTML, JavaScript, Oracle, web service, Soap, WSDL, AJAX, MyEclipse, LDAP and Windows XP.

Client: Confidential, India. Mar 03 - Jul 05
Role: Java Developer
Responsibilities:

• Involved in converting the User requirements into software requirement specifications.
• Developed Flow Charts, High and Low level design documents.
• Worked with the team to design the system's User Interface (GUI), Database and other structures.
• Coded the systems User Interface using the Java, Servlets, JSP, AJAX, HTML, and Java Script.
• Coded the request-processing layer (controllers) using the Java and Servlets.
• Coded the data access layer using the JDBC.
• Developed stored procedures using PL/SQL and tested them using the java test programs before integrating them with the actual code.
• Developed images required for the application using the macromedia fireworks tool.
• Developed the database ER diagrams using the Rational Rose.
• Involved in developing the unit and integration test cases.
• Participated in Unit Testing and System Testing.

Environment: J2EE, Servlets, Windows NT, JSP, JDBC, Java Script, XML, HTML and Oracle.

EDUCATION

• Bachelors in computer science

References:

• Will provide upon request.