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Information System Specialist Resume

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Hartford, CT

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SUMMARY

Information System Specialist with strong computer programming skills and exposure to an advanced Information System environment. An extensive technical background which includes experience in working with numerous technical areas, coordination of application testing for product upgrades, supporting a host environment, analysis, design, programming, and testing of system applications and solving problems with escalating issues.

KEY COMPETENCIES

  • Technical Support
  • Planning
  • Application Support
  • Organizing
  • Research
  • Team Player

TECHNOLOGY SKILLS

Hardware:

Client Server, Workstations, Dialogue MGR

Software & Applications:

VSAM, Microsoft Office (Word, Excel, Outlook Express) , Legacy applications, Lotus Notes, Endevor, CLists, Telon, MFS, MQ, EOS, IMS DB/DC

Languages:

COBOL, IMS, CICS, DB2, DB2 Utilities (SPUFI, QMF, AQT), Assembler, SQL

Operating Systems:

IMS/ESA, TSO/ISPF, MVS JCL, CA-7

PROFESSIONAL EXPERIENCE

Confidential,Hartford, CT 1998 – 2011
Information System Specialist
Responsible for the Business Insurance Front-End, which included Security, Data Collection, Help, Front End Applications menu, and Real-time Support. Ensured the best possible Production and Test IMS environments by taking a leadership role in performance, maintenance, change control, monthly version coordination, production implementation, problem control and resolution.

  • Contributions to Travelers IT CL Migration Project, which was to create a more stable and effective path for testing programs and moving them to production.
  • Member of a team which implemented changes for the Travelers IT Parallel Sysplex project, which allows systems to run in a parallel environment when the production environment crashes. Parallel Sysplex technology allows multiple mainframes to act as one.
  • Performed disaster recovery testing for Travelers BI Front End, Common Database, General Inquiry, PIUS, AIUS, Omni, Upbeat, CIF, Agency Download, and PIF legacy applications.
  • Created a reporting process to help assist in the on-call batch process for several system applications. The reports helped to determine which batch jobs ran, didn’t run, ran unsuccessfully, and was scheduled to run.

Confidential,Plainville, CT 1997
Software Q.A. Engineer
Temporary position testing HIS 20 software on UNIX operating system. Testing updated data exceptions.

EDUCATION

Masters, Master of Information Systems 2011 - 2013

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