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File Manager Resume

4.00/5 (Submit Your Rating)

Magnolia, MS

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Qualification & Skills

  • Computer Skills: Microsoft Office, Outlook, PowerPoint,

Employment History

February, 2010 to December 8,2011
Confidential
Home Preservation Specialist

  • Correspond with customers
  • Address customer questions concerning loan modification
  • Verify documents that borrowers sends for possible loan modification
  • Recorded data on status of loans such as loans approved, canceled, or denied using spreadsheet software.
  • Assigned daily loan assignments to team members
  • Contact customer to request any outstanding documents
  • Mail out modification documents to customer and track the process of the modification completion
  • Responsible for reviewing and adjusting portfolios within company and investor guidelines
  • Analyze credit information

Monitored adherence to terms of agreement

File Manager

  • I managed and setup FHA Mortgage loans that are about to foreclose/bankrupt; the interaction as a team player with the fellow teammates, that are communicators and decision or negotiators in assuring the process flow is done professionally and accurately.

Centralized and Distributed Department(s):

Loan Processor:

  • Handled and Managed a pipeline of approx. 150 to 200 3 Step HARP Mortgage Loans.
  • Translated financial information to client-friendly terms
  • Reviewed loans for underwriter consideration.

December 2005 to January 2009
Confidential, Prairie, Tx
Data Entry Lead/ Administrative Assistant

  • Process Order Entry , Completing Files
  • Process Bill of Lading/ Receiving
  • Contact Sales Reps For Daily Leads
  • General Office Duties

Confidential, Arlington, Tx
Administrative Assistant/ Data Entry

  • Data Entry.
  • Answering Phones.
  • 10 Key.

Confidential
Customer Service/Email/Correspondence Representative

  • Process written correspondence from customers.
  • Perform maintenance on customer credit accounts.
  • Answered inbound calls and email request via internet.
Credit Specialist
  • Decreased credit lines at customer request.
  • Reviewed accounts for credit line increases.
  • Processed upgrade offers and approved/declined cash advances
Underwriter
  • Processed social security number corrections.
  • Verified accuracy of credit reports.
  • Processed name changes and name corrections

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