Operations Analyst Resume

OBJECTIVE:

To obtain a client support position allowing me to develop and exercise legal, business, compliance and analytic skills in healthcare, legal, banking or IT industries.

SKILLS:

WORK HISTORY:

Confidential

Operations Analyst

Responsibilities:

Entered compliance data and documents into Treasury Management Legal Wizard application.
Performed review Deposit Account Control Agreements and termination letters for online logging and account termination process within the customer management database system.
Performed case research in Hogan database, documenting case status and case type.
Reviewed case documents for specific criteria (i.e. signatures, active account numbers, effective dates, and corresponding party agreements or disclosures).

Confidential

Healthcare Coordinator

Responsibilities:

Verifying medical insurance and Medicare benefits between participant and a provider.
Process healthcare reimbursement claims using medical coding and billing procedures.
Advising participants of medication availability, pharmacy and prescription recommendations .

Confidential

HR Benefits Analyst

Responsibilities:

Update changes to PeopleSoft benefits system to create and display macros through SQL queries.
Using excel with access database to update and change pivot tables.
Providing management support and implementation, escalation, and quality assurance of employee benefits, terminations, leaves of absence, and severance process.
Supported document review process for third party legal departments.