Customer Service Supervisor Resume Chicago, Il - Hire IT People

OBJECTIVE: Employment within the Customer Service field

SUMMARY OF QUALIFICATIONS:
20 years in Customer Service/Support exhibiting: skills in problem solving, planning and implementation of policies; ability to train and motivate; organizing work schedules and purchasing supplies. I am proficient in Microsoft Office programs – Word, Excel, PowerPoint, Access and Data Entry.

PROFESSIONAL EXPERIENCE:

Confidential, Labor Ready and Gillman Services Employment Services Charlottesville, VA and Richmond VA 06/09 – present

While searching for permanent work, the above-listed employment agencies have kept me employed within private industry offices, warehouse shipping/receiving, light construction and Electrician’s helper

Confidential - Chicago, Illinois
Customer Service Supervisor 11/95-05/09

While supervising 10 employees, my responsibilities included maintaining inventories, accounts payable and accounts receivables and frequent interface with vendors to assure on-time delivery of product. Shipped and received UPS. Weekly and monthly reports tracking service were developed by me. I also improved customer service through the development of new policies and procedures and successfully handled all public relations issues.

Confidential- Philadelphia, PA
Customer Service Supervisor 11/88-08/95

Trained and supervised Customer Service agents and ramp personnel. Held responsibility for daily operations decisions and dealt effectively with all crises. I also managed a variety of department within U.S. Airlines which included: flight operations, control systems, customer service training, scheduling work force, hiring, domestic and international ticketing and baggage services and supervising as many as 30 agent.

EDUCATION
Pursing B.A. – Civil Engineering

We provide IT Staff Augmentation Services!

Customer Service Supervisor Resume

Chicago, IL

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship