Aircrew Flight Equipment Technician Resume Fayetteville, NC - Hire IT People

SUMMARY:

Customer Relations Team Leadership Healthcare Administration
MHA student with a passion for encouraging fitness and wellness
Performance focused, recognized for achieving sales consistently. Adapts easily, creates innovative solutions, effectively prioritizes, and overcomes obstacles to drive positive results
Enjoys a challenge, continuously learning and training others to succeed
Self - motivated with over nine years of customer care and sales experience; passionate about customer service, problem resolution and streamlining processes

PROFESSIONAL EXPERIENCE:

Confidential, Fayetteville, NC

Aircrew Flight Equipment Technician

Responsibilities:

Inspected and kept inventory of equipment; filed and kept records of personnel data
Applied principals of contamination control for aircrew flight inspections
Oversight for parachute construction, Aircrew Flight Equipment inspection and maintenance procedures

Confidential, Charlotte, NC

Customer Service Advocate

Responsibilities:

Guiding and educating customers about the fundamentals and benefits of consumer-driven health care topics
Focusing strongly on customer satisfaction
Guiding and educating customers about the fundamentals and benefits of consumer-driven health care topics
Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
Meeting the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance

Confidential, Charlotte, NC

Customer Service Professional

Responsibilities:

Research complex issues across multiple databases and work with support resources to resolve customer or provider issues with their health insurance policies and claims , if appropriate, escalated issue to the proper department
Educate members on their policy, accurately quoting their member liability including their copayment, deductible, coinsurance, and their respective maximum limits
Provided providers or third party vendors with benefit information, claim status, and evaluated any discrepancy or inquiry on claim payments
Meet performance goals established for the position in the areas of efficiency, accurately quoting benefits and claims information, call quality, customer satisfaction, first call resolution and attendance

Confidential, Mount Holly, NC

Truck Assembler

Responsibilities:

Trained peers in multiple work stations
Assemble motor vehicles at an assigned work station on a moving assembly line while using a variety of electric and manual tools
Attach subassembly parts to the main frame of the chassis
Install mechanical and electrical components and systems
Prepare components for others to install
Fill vehicle systems with brake and transmission fluids, engine coolant, and oil
Assigned and crossed trained on multiple work stations

Confidential, Columbia, SC

Packaging Specialist

Responsibilities:

Maintained operational knowledge of all packaging equipment and ancillary support equipment
Participated in internal and external The Ritedose Corporation training programs
Identified areas for process improvements through daily operations analysis and process review
Identified areas for health, safety and ergonomic improvements through analysis of required tasks
Conducted daily and weekly preventive maintenance tasks
Implemented all SOP’s, safety and health guidelines and cGMP guidelines and documented
Managed inventory to ensure daily production goals were met; completed daily production log; attended production meetings
Oversaw packaging line has been properly cleaned and line clearance performed at regular intervals
Ensured scrap materials were disposed of properly
Maintained a professional team and respectful working relationship with fellow employees

Confidential, Lincolnton, NC

Packaging Operator

Responsibilities:

Started packaging and filling machines
Monitored packaging and filling operations to ensure quality and conformity of products
Packaged product in accordance with packaging specification, ensuring efficient storage and shipment
Inspected in-process packaging to ensure consistent quality; removing defective products and packaging
Conducted inventory and monitored packaging production line to forestall problems