Operations Analyst Resume Baton Rouge, La - Hire IT People

EXPERIENCE

Confidential, (7/11 to 12/12)

Confidential, Baton Rouge, La (3/11-7/11)

Seasonal Temporary Employee
Perform tasks associated with the opening and batching of all income tax returns,
Correspondence, sales, declarations, withholding, ar bills and prior year returns received.

Confidential, Baton Rouge, La(1/92 - 3/10)
Court Orders and Levies, Risk Operations Specialist II

Prepared, tracked, and aged documentation required to execute all state or federal legal requests.
Applied legal requirements to regularly negotiate complex documentation.
Corresponded with state and federal agencies and attorneys and in-house attorneys when needed on a variety of issues related to documentation.
Spoke with customers as needed to provide customer service and support.
Investigated issues related to deficient documentation with various agencies.

Operations Analyst II

Performed back office support functions for consumer retail and business banking operations.
Responsible for processing and validation of banking request.
Communicated with banking centers as needed to facilitate issue resolution.
Created and submitted legal documentation.
Verified data for accuracy.

Certificate of Deposit (CD) Maintenance Operation Specialist I

Coordinated CD transactions as request by customers.
Processed CD rate changes and terms.
Facilitated the opening of new CD accounts and purged old accounts.
Provided customer service by phone to banking centers on matters related to CD issues and questions.
Processed CD filings as part of maintenance.

Account Maintenance Clerk I

Check Files Department Specialist

EDUCATION and TRAINING

Capital Area Vocational and Technical
General Office Skills

SKILLS