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Information Technology Professional Resume

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Gilbertsville, PA

Information Technology Professional

Talented Software Developer experienced in providing custom software products in a variety of applications and platforms. This is accomplished through a diverse knowledge of programming fundamentals, product development, and the ability to contribute in any stage of development with strengths in...

Technical Expertise - Well versed in Visual Basic and Visual Studios .NET including the ability to scale products in a desktop application or web integration environment.

Project Planning & Management - Proven ability to plan, organize, and lead technical projects/teams in both small groups and large corporate environments.

Technical Support & Training - Demonstrated skill in training and supporting end users as well as developing co-workers to help them achieve their objectives.

Education Background

  • Masters Degree in Information Technology
  • Bachelors Degree in Information Technology
  • Associates Degree in Information Technology

Technical Background

Programming Languages
ASP.NET (v1.1 to v3.5), VB.NET, C#, AJAX, XML, XSLT, SOAP, JavaScript, jQuery, CSS, SQL, PL/SQL, COM+, ASP, VB (5, 6), HTML, DHTML, VBScript, PHP, and C++

Databases & Web Servers
SQL Server (from 6.0 to 2005), Oracle i9, MySQL and IIS (6 and 7)

Software Packages
Visual Stuidos.NET (2002 - 2008), Team Foundation Server, Microsoft Reporting Services, Adobe Flash, Visual Studios 6, Microsoft Office (97 - 2007), ERWin, RightFax, Quick Address, Correct Address, Adobe Photoshop

Professional Experience

Confidential, PA
Programming Architect 2007 - Present

Developed and implemented a wide variety of web solutions for an expanding business need. Many areas of development were utilizing outdated programming languages and practices. Additionally, scalability became a primary focus as the company concentrated their effort toward new and innovative products that could reach large audiences.

  • Constructed a scalable database design and website responsible for recording sales and invoicing clients for services rendered. Languages: VB.NET,ASP.NET (v2.0, v3.5) and SQL Server 2005.
  • Designed "virtual event" website software for hosting job fairs, open houses and product conferences including custom built chat software. Languages: SQL Server 2005, VB.NET, ASP.NET (v3.5), Javascript and jQuery.
  • Developed an advertisement deployment system for displaying advertisements on a website including integration of third party products such as Google analytics. Languages: SQL Server 2005, ASP.NET (v3.5), XML and JavaScript.
  • Authored a secure login website capable of authenticating users within different sub-domains. The solution provided a single sign-on for all websites within the company. Languages: VB.NET and ASP.NET (v2.0).
  • Redesigned a content management website developed for the purpose of publishing editorial web articles. Languages: VB.NET, ASP.NET (v2.0), XML and SQL Server 2005.
  • Established functional notes as a more agile approach to designing and outlining software requests.
  • Provided individual programmer training, code reviews and group seminars on a variety of programming topics from fundamentals to database design.

Confidential, Wayne, PA
Lead Programmer 2002 - 2007

Managed and developed solutions on a variety of platforms for each distinct business need. The goal was always to reduce cost and increase efficiency while keeping a product open for future scalability. Evaluated in-house solutions and business process to identify changes which lead to efficiency enhancements.

  • Directed and developed a web adaptation of a desktop application used to record and adjudicate insurance claims. The solution included credit card charging, address correction, vendor integration, queue management, and an adjudication engine. Languages: VB.NET, ASP.NET (v1.1), XML, XSLT, COM+ and SQL Server 2000.
  • Led and constructed a web solution to inventory phones/parts, track repairs, and bill vendors for work performed on cellular phones. Languages: VB.NET, ASP.NET (v1.1), XML, XSLT, COM+, ActiveX, and SQL Server 2000.
  • Developed a web product to record, track, and help users troubleshoot calls received in a technical call center. Users could search for answers through a series of searchable PDF documents. Languages: VB.NET, ASP.NET (v1.1), COM+, and SQL Server 2000.
  • Produced a web based fax application to view and track faxes received for claim processing. Faxes were viewed through an ActiveX control and archived to conserve storage space. Languages: ASP, VBScript, ActiveX, COM+, and SQL Server 2000.
  • Built a desktop application for order tracking. This product tracked the flow of each order from receiving through fulfillment. Languages: VB6 and SQL Server 2000.
  • Constructed a web based application to retrieve the time and duration of all SQL jobs, Crystal Reports, and Scheduled Tasks for a system. These times were compiled into a running calendar to show process load. Languages: ASP, VBScript, and SQL Server 2000.
  • Improved a desktop application built to upload flat files into a database for processing. The updates achieved the goal of schedule organizing and auto formatting. Languages: VB 6, COM+, and SQL Server 2000.
  • Researched a variety of tools for different projects including ActiveX, file processing, touch screen incorporation, custom web printing, live credit card charging, Aspect CTI screen pop, and address software integration.
  • Obtained certification in Oracle9i: SQL.

Systems Support Technician 1998 - 2002
Served as a help desk support technician by providing deployment, maintenance, and troubleshooting of computer hardware and software. As my skills increased, the responsibilities of my job matured. The last part of my tenure included the development of several products aimed to enhance the ability to track and support the company\'s business.

  • Supported over 400 desktop computers and laptops networked in three different locations throughout the United States. The infrastructure consisted of a mixed network of Windows operating systems.
  • Headed a massive effort to replace every terminal with a desktop computer (about 300) in preparation for a new company-wide software change.
  • Produced a variety of database-connected graphical excel spreadsheets, including a seating chart which mimicked the floor plan of the building.
  • Created a desktop application for logging and tracking help desk tickets. The product was developed in Visual Basic 6 and connected to a SQL Server 2000 database.
  • Obtained certifications in A+, Windows 2000 Workstation and Server (MCP).

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