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Computer Operator Resume

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Conyers, GA

Professional Profile

Professional individual with immense knowledge of various security levels for LOB functions and processes. I am proficient in Quality Center, Maximo, Perforce, and Service Center. My key strengths include but are not limited to; Electronic Data Interchange (EDI) and Mainframe support.

Experience

Confidential, Electronic Data Interchange Analyst-
Tucker, GA 2003-2010

  • Knowledge of HIPAA 4010/5010 and healthcare requirements
  • Create, maintain, and test tables to translate data for ASC X 12-837's
  • Print images, CSV files, and other electronic transactions into standardized database formats
  • Code, test, and implement management and rejection edits for UB04 institutional claims,1500 professional claims, and 835's
  • Implement mapping tables to route claims to payers and gateways for electronic transmissions
  • Research data format issues and conduct root cause analysis to reduce defects
  • Partner with implementations team to set up system and customization for new clients
  • Perform database configuration management across all product areas
  • Create management and rejection edits for secondary claims

Confidential, Computer Operator-Conyers, GA 2001-2002

  • Monitored daily batch processing via AS/400
  • Notified appropriate personnel of critical storage conditions and system failures
  • Performed system back-up procedures according to predetermined schedules
  • Worked with users and technical staff to resolve system problems
  • Developed, documented, and implemented standard operating procedures and customer service guideline relating to remote support.
  • Performed system IPLs, system maintenance preparations, and filed recoveries, batch monitoring , and escalations

Confidential, Support Group-Production Support-Atlanta, GA 2000-2001

  • Monitored Production entities via CA-7 and Maestro for job abends, system failures, dependency, and resource problems
  • Responsible for responding to error messages and mounting and dismounting of tapes on Novell and NT servers
  • Documented all problems or changes which impacted the system to prevent future batch delays
  • Scheduled requested batch jobs for nightly processing and logged problems via Vanity
  • Performed Mainframe security administration; VTAM systems via RACF

Confidential, System Analyst-Unix (Sun/Solaris) Support Group- Atlanta, GA 1998-2000

  • Performed library moves from TSO via STS
  • Maintained security on TEST/PROD using RACF
  • Performed administrative and troubleshooting task in addition to routine clean-up procedures
  • Supported weekly on-call rotations for JCL ABENDS via TSO/ISPF, Platinum tools for DB2, CA-7, CA-11 and File-Aid
  • Coordinated online availability for all class, test and production regions
  • Provided hardware support for the LAN and Mainframe using IMS, TSO/VPS, and NETMASTER
  • Performed SQL file transfers using UNIX(Sun/Solaris) FTP and NDM

Link Information System-Senior Computer Operator-Decatur, GA 1997-1998
Confidential, Unix (Sun Solaris) Analyst-Alpharetta, GA 1996-1997

Education & Training

  • Technology Center Incorporated-Unix Fundamentals and Solaris 8 System Admin
  • Database Specialist

Technical Summary

Hardware; IBM ES9000, HP 3000, IBM 3090, IBM 370, IBM AS/400, MVS/XA, MVS/SP, MVS/ESA, VM/XA, RISC 6000, IBM 3725 Communication Controller, 3380/3990 disk drives, 3480 tape drives auto loaders, IBM 3800 laser printer, Xerox 8790 laser printer, Kodak Komstar Microfiche processors, IBM 4248/3211 impact printers, IBM 3494 tapes Silo DFSM & DFRMM
Software; CA-7/CA-11, CA-TLMS, ZEKE/ZEBB,Tandem, TSO,VTAM, CICS, JES2, Omegamon, Maestro, Tmon, Hypercache, Stratus, SDSF, Netview, Netware, SAR, SMS, Windows NT, Unix, HSM,
ACF2 & RACF, Control-M and Control-R

References Available Upon Request

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