SUMMARY:

• A highly recognized securities professional with broad experience in Broker Dealer and Registered Investment Advisor policies, processes, and systems focused on improving compliance to further the best interest of the customer.

TECHNICAL SKILLS:

Overseer and Technician: Independently drove to completion numerous projects and compliance policy additions using in depth knowledge of regulations and advanced technical skills.

Autonomous and Self Motivated: Constantly expanded the scope of my job to in corporate responsibilities beyond what a single individual would traditionally handle in all the roles I held.

Adaptive Learner: Taught self underlying mechanics of a number of software systems.

Leadership: Authoritative resource for all areas of broker dealer Confidential as an expert on broker dealer Confidential and a trainer to both home office and field employees.

Communication Hub: Well versed in working directly with numerous teams and departments across an enterprise and with various levels of management.

Perpetual Exceller: - Continuously won employee awards with compensation bonuses for achievements.

WORK EXPERIENCE:

Confidential

Sr. Procedural Support Consultant

• Rewrote the content of MSI’s suitability response section of AnnuityNet. Worked with head of annuity compliance to reduce suitability prompts by ~40%. Balanced Compliance regulatory liability concerns and Broker Dealer Management efficiency concerns in order to protect firm from regulatory risk while improving user experience and increasing speed of processing.
• Proposed adjustments to internal BD procedures and updates to internal forms to better address regulatory requirements and improve risk management with a focus on annuities and collaborated with Compliance to implement proposals.
• Originated and spearheaded a policy change for more stringent variable annuity subsequent purchase review policies, processes, and form requirements.
• Extensively revised Compliance Manual, Confidential WSP’s, and field representative job aids as part of proposed process changes.
• Reviewed reports for SEC, FINRA, and state regulatory requests for accuracy for Legal teams.
• Assisted Legal with case and data interpretation.
• Trained Compliance Surveillance on the reporting capabilities of new systems and how the new reports from various systems could be effectively utilized.
• Hosted field training calls that generally included hundreds of registered representative attendees on annuity order entry systems, submission, and suitability.
• Proposed a business shift to a “pre-sale” annuity suitability model which included designing an integrated workflow between annuity order entry system and workflow system, projecting suitability review team processing capacity, and projecting staffing needs. The proposal was not adopted largely due to the impending sale of MSI.
• Promoted to a unique position with a Technology title designation while in the Confidential department after less than one year of employment at MSI.
• Operated with a high level of autonomy on a number of projects related to annuity processes, procedures, regulatory compliance and technology. Required to manage own deadlines and progress for these projects. Timeframes were often driven by fixed IT deadlines or urgent need to meet regulatory requirements.
• Served as a technology liaison/business analyst to deliver business requirements to various IT teams. Signed off on defect resolution and change request requirements on behalf of Business as part of User Acceptance Testing (UAT) process for workflow, annuity, database, and brokerage systems.
• Wrote build requirements for supplementary annuity data tables in MSI’s proprietary record keeping and reporting software. Helped troubleshoot and test implementation of the new record keeping system for annuities.
• Built Confidential productivity reports in workflow system, compliance reports from proprietary client databases and vendor feeds, and revised faulty report criteria for existing compliance and Confidential reports. Delivered report requirements to IT and served as a business analyst.
• Served a business analyst role for IT integration projects related to annuity order entry system, BD workflow system, and client profile database after MassMutual purchased the Broker Dealer.

Confidential

Sr. Broker Dealer Principal

• Reviewed variable annuity applications for suitability and risk across 15 non-proprietary insurance vendors.
• Led annuity team in number of variable annuity applications reviewed in the April - June 2015 time range shortly after hire (until asked to split time by taking over projects).
• Built Excel based review tool that automated over 50 compliance flags and deployed tool to non-proprietary annuity supervisory team in first and second week of employment.
• Originated and built new check workflow in BPM workflow system to resolve check tracking and reconciliation issues.
• Trained annuity principal team and helped develop training materials for financial representatives.
• Handled escalated issues for the annuity suitability team from the field and acted as a supervisory principal team lead.
• In July 2015, took over an unactualized project to develop, test, and resolve defects for new annuity order entry and workflow systems as part of a back office conversion. The software successfully went live on time in October despite the incredibly short timeframe.
• Worked with in-house and clearing firm technology teams to build out the AnnuityNet application system, the BPM workflow design and routing system, and establish XML transmissions to a proprietary client records database.
• Owned annuity order entry system and workflow system for business unit. Both systems had over 7,000 users in the Broker Dealer.

Confidential

Operations & Sales Associate

Responsibilities:

• Acquired Series 7, Series 66, and Series 24 securities licenses.
• Reviewed daily reports and corrected any related issues (trades, margin, options, balances, etc.)
• Executed trades and effected trade corrections for stocks, mutual funds, options, bonds, etc.
• Reconciled firm account activity and balances.
• Extensively used Microsoft Excel for creation and calculation of commissions, business analyses, and data consolidation.
• Created a firm-level and branch-level comprehensive review of the new Broker Dealer’s compliance manual and Confidential procedures.
• Generated and recorded daily and monthly audit logs.

Confidential

Intern

• Assisted with Confidential, commissions, and clearing firm conversion activities.