Profile of Qualifications:

• Resourceful & Highly Motivated Professional offering diverse experience accompanied by strong customer service, communication, and leadership skills.
• Personable and outgoing, with a client- and solutions-focused approach and a history of providing the highest level of personalized customer service.
• Proficient in a variety of software programs, including MS Windows; Word; PowerPoint; Access; Adobe Photoshop; Illustrator; InDesign. Microsoft Dynamics AXAPTA. 55WPM.
• Excellent proofreading skills, sound knowledge of English grammar rules.
• Able to learn new software quickly and apply its capabilities.

Related Experience:

Confidential,Washington, IL
Data Entry (Timekeeping) / Receptionist (2012)
Full-Time Timekeeper Duties:
Responsible for accurate data entry into company system, including validation of time entry, and
troubleshooting of errors. Work with basic and intermediate productivity software, learning
the operation of software system quickly. Skilled in coding information into proper form for
entry. Adheres to strict processing schedule to meet deadlines.

• Created detailed resource manual for this position.
• Developed extensive filing system for related timesheets.

Part-Time Receptionist Duties:
Answer visitor inquiries about the company. Direct visitors to appropriate contacts. Answer
and transfer incoming calls. File and compile materials for Human Resources.

Confidential, Peoria, IL
Personal Shopper / Sales Associate (2011 to 2012)
Provide top-flight customer service in this fast-paced, high-end retail environment. Identify client shopping goals, make recommendations, and sell clothing and accessories. Design window displays, greet clients, solicit customer feedback, and foster positive relationships. Maintain records of purchases and follow through with customer phone calls to provide information regarding fashion shows and sales events.

• Selected by the manager to supervise creative and strategic merchandise displays.

Confidential, Peoria, IL
Production Artist (2010 to 2011)
Developed all corporate promotional materials, including brochures, newsletters, billboards, and print advertisements. Also created merchandising posters for various locations and served as the only designer for multiple internal clients. Reviewed everything for quality and accuracy and made all arrangements for printing, working within tight deadlines.

• Hired as part-time Production Artist through a temporary agency. Progressed to full time CEFCU employee within three months.
• Created a completely new design for an annual Youth Learning Event. The design appealed to multiple ethnic and age groups and was well received. Created all promotional materials, including handouts, merchandisers, and billboards to coincide with a “Money Rocks” theme.

Confidential, Peoria, IL
Graphic Designer (2010)
Designed package mock-ups for a variety of lawn and pond care products, incorporating designs that correlate with how products will fit in boxes. Participated in the layout of retail plan-o-grams. Used Photoshop to upgrade photographs for client review and approval. Played a key role in catalogue layout, maintaining integrity with the corporate brand.

• Created a design that was selected as the logo for a product line.
  
• When a huge request for mock-ups of a series of products came in at 4:30 on a Friday evening, participated with a small team to stay until 8:00 p.m. to complete the project. Personally located matching boxes for use in creating the mock-ups for a client in China. Praised for providing strategic support and remaining calm and focused, helping to complete the project on time in the midst of considerable pressure.

Confidential, Bloomington, IL
Production Artist / Graphic Designer (2009 to 2010)
Part of a team of three artists to manage a variety of projects, including design and layout for several national magazines catering to a variety of demographics. Design weekly newspaper ads and develop concept art for promotional brochures, working within a very creative, collaborative, and time-sensitive environment. Edit and proofread copy and develop slogans and tag lines.

• Taught team members several artistic techniques.
• Called on routinely to resolve software problems.
• Following the acquisition of a national magazine, created a design that was selected as the distinctive new look for the publication.

Confidential, Peoria, IL
Design Consultant (2009 to 2010)
Recruited to design and subsequently update the layout for a newsletter for the Heart of Illinois Hospitality Association targeting hotels, motels, and restaurants throughout the tri-county area.

• Created a template from scratch that became the brand for the newsletter.

Confidential, Greenville, SC
Concept Designer / Design Consultant, Product Development / Art & Design (2008)
Participated in a wide range of design projects, working part time while attending graduate school. Collaborated with cross-functional teams that included the Photo Acquisition Department, authors, photographers, project managers, graphic artists, and illustrators. Coordinated numerous photo shoots. Key projects included the following:

• Communicated with authors and created designs to target various audiences. Designed covers for a Heritage Studies fifth grade history book, a Latin textbook, and BJ Book Link, a workbook for a novel geared toward elementary students.
• Designed page headings and other interior graphics that were consistent throughout a book, including picture and page borders. Selected type and size and collaborated with the Photo Acquisition Department for authorization to use photos. Participated in photo shoots with the head author and personally selected photos for the project. Designed chapter opener pages on various topics and incorporated the logo onto each page.
• Located, renamed, and re-filed older photographs for greater accessibility.

Education:

BS in Graphic Design; Minor in Organizational Communication (5/08)
Bob Jones University - Greenville, SC