BENEFIT MANAGER Resume Atlanta, GA - Hire IT People

BENEFIT MANAGER

with analytical and interpersonal skills
to achieve organizational objectives.

BENEFIT CONSULTANT

Innovative plan design to achieve customer satisfaction and reduce program costs.
Deep understanding of the health care, insurance, and administration industries, including debit card technology and Consumer Driven health care, plus retirement and ancillary benefits.
Design of ancillary benefit plans including Life Cycle, Work/Life, Paid-Time-Off, and part-time/contingency worker programs; also benefit and communication programs for spin-off and for acquisitions.
Employee communications expert, including surveys
Diagnostic skills to identify root causes of program issues.

STRATEGIC PLANNER

Market identification and target analysis in the context of employee benefits delivery.
Created and implemented marketing plans to increase sales 20-fold over 8 years.
Developed metrics to measure client satisfaction and profitability.
Segmented customer base, and then designed hierarchy of client deliverables based on profit potential for employee benefit debit card.
Launched branding campaign for Life Cycle benefit programs.
Designed prototype for company annual Business Plan.

PROJECT MANAGER

Integrated efforts of IT and vendors to streamline customer deliverables for Consumer Driven Health care (HRA, HSA, FSA).
Managed program to evaluate effectiveness of asthma Disease Management program.
Lead project to determine VBAC rates in the Atlanta community.
Managed creation of new product deliverables, including EAP/Carve-out and PBM audit.
Converted new and existing customers to new technology platform and a new clearing house and fulfillment partner.
Strong written and oral communication skills.

CORE COMPETENCIES

Diagnostics
Needs Analysis
Project Management
Forecasting
Public Speaking
Client Relationships
Planning
Business Development
Program Development
Communications
Vendor Management
Integration
RFP Design
Root Analysis
Administration
RFP Analysis
Negotiations
Realignment

Professional chronology

Confidential, 2006 to present
BENEFIT CONSULTANT
Confidential, 2004 - 2005
SENIOR CLIENT SERVICES MANAGER
Confidential, 1997 - 2003
CORPORATE MARKET LEADER
Confidential, 1993 - 1997
ASSISTANT VICE PRESIDENT and CONSULTANT
Confidential
BENEFITS CONSULTANT 1990 - 1993

Education

BS, Management
PMP, PMI
PROJECT MANAGEMENT Master Certification with Villanova University 4.0 of 4.0

Professional Development:
SPHR, FLMI - Fellowship of Life Management Institute (LOMA - with HONORS, Retirement Plan Specialty). HIAA - Health Insurance Association of American (Health Concepts with HONORS). RHU - Registered Health Underwriter. CFP - Certified Financial Planner. CLU - Chartered Life Underwriter. Advanced Employee Benefit Planning - Graduate ChFC Series.
Georgia State Insurance License.

ACKNOWLEDGEMENTS

Recognized by Atlanta Business Chronicles as one of Atlanta's Best Health Care Consultants for three consecutive years. Benefits instructor for SHRM SPHR/PHR certification.
Served on the WEB (Worldwide Network of Benefit Professionals) Board of Directors. Designed and implemented internet site, publicity strategy, and ACE Award. Served as the National Chair for the WEBA Award at its inaugural national meeting.
Speaker on ROI, outcomes, managed care, and consumerism for SHRM, WEB, Georgia Healthcare HR Council, and for Continuing Education. Published by HR Atlanta and Southern Employee Benefits.

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Benefit Manager Resume

Atlanta, GA

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