Programmer Analyst Resume
Crofton, MD
Summary of Qualifications
- Seasoned Senior Programmer Analyst with 20+ years of experience developing, programming, analyzing and implementing applications for industries including government and telecommunications
- In-depth expertise in COBOL, VSAM and IBM utilities including JCL,DB2/SQL, MQ Series and CICS
- Demonstrated talent in bridging the gap between business requirements and technical solutions
- Active and current FFBI security clearance
Confidential, McClean, VA, 2006 - 2009
A premier enterprise software solutions integration firm specializing in the areas of homeland security and the U.S. military
Production Analyst/Team Leader - Client: Confidential
- Worked on large project enhancing the system that stores and assesses information on all passengers flying into the US, the Advance Passenger Information System (APIS)
- Led a team of 2 programmers in providing development and analysis for the APIS project
- Gathered necessary information from technical leads to start coding
- Managed monthly production migrations utilizing DIMENSIONS
- Helped team research, identify and resolve any system production issues quickly and efficiently
- Monitored daily production and contacted ILAB to research MQ production performance issues and CBP production teams when necessary
Programmer Analyst- Client: Confidential
- Maintained current release version of APIS as well as the development and implementation of future releases
- Utilized CICS and BATCH COBOL II with direct calls to Datacom and interfaced with other applications using MQ Series calls
- Managed the system design, development, testing, implementation, and documentation of the applications
Confidential, McClean, VA, 2005 - 2006
Configuration Management Consultant - Client: Confidential, (2001 - 2007)
- Performed configuration management code migrations by reviewing implementation plans and preparing normal emergency change requests for the Department of Homeland Security's CBP
- Executed configuration move processes from development to SAT/QAX testing to Production
- Utilized TSOD, LIBCTL, & ENDEVOR to move programs and JCL to SAT, QAX and/or PROD data set libraries
- Used ROSCOE Workbench (WB) to compile and compare programs; WRAPS for database work; and SIMS to move program modules to PROD/EDU/CERT
- Utilized DIMENSIONS v2.5 and IBM MVS JCL in TSO/ISPF environment
- Coordinated process management, configuration management, and implementation plan change requests with change management; used Software Change Management (SCM) policies, procedures and practices
Confidential, Pentagon City, VA & Towson, MD, 1989 - 2004
Senior Technical Lead - Billing Trouble Management (BTM) (1997 - 2004)
- Developed tools coded in COBOL II, SAS and Syncsort for corporate Billing Trouble Management
- Worked with other billing analyst groups to investigate and resolve MCI billing issues efficiently
- Developed software tools to extract MCI customer invoice data and generated recovery feeds for debiting and/or crediting MCI customers
- Utilized Excel and DB2 (using SQL) to generate incorrect billing impacts
- Developed Dialog Manager Tools Menu that contained functions such as MCI billing detail record extraction processes coded in COBOL and Syncsort
- Developed customer billing analysis reports, call detail reports, and billing issues search functions with SAS
- Travelled to Chicago and Atlanta to train 30 BTM Analysts on the Dialog Manager Tools platform
- Developed MCI customers rate recoveries process coded in COBOL II, Syncsort and SAS using DB2
- Set up LAN-based BDR (Billing Detail Record) extraction platform to perform the following functions:
- Set up scripts to FTP and executed JCL on the mainframe; set up subsequent SAS jobs to generate Excel files that are FTP'd to LAN
Senior System Analyst - Confidential, (1995 - 1997)
- Converted MCI's major Billing Invoices to EDI (Electronic Data Interchange) for customers
- Maintained and implemented major enhancements for the Bucket Process after conducting multiple meetings with users to discuss requirements
Senior System Analyst - Confidential, (1993 - 1994)
- Relocated to Colorado Springs, CO to maintain and enhance the Traffic Revenue System, 10XXX Segmentation processes, and the SWAMP Project coded in COBOL II and DB2
- Provided up-to-date segmentation information from feeds such as TUSA, TARCHIVE (dialup) and HARDWIRE (network)
- Led the Traffic Reporting Systems team and conducted weekly video conference meetings with users to discuss TRS new project assessments, requirements and due dates
System Analyst - Confidential, (1991 - 1993)
Programmer/Analyst III - Confidential, (1989 - 1991)
Programmer/Analyst I - Confidential, (1982 - 1989)
TECHNICAL SKILLS
Hardware: Mainframe: z9 under z/OS; IBM 4381 under MVS/ESA; IBM 3090/300E under MVS/XA
Supermini: PRIME: 550, 750, 850, 9955, 2250, 2550
PC: IBM compatible microcomputers under MS/DOS, OS/2, UNIX and MS Windows
Software: Mainframe: TSO/ISPF/PANVALET, JCL, ROSCOE, DATAQUERY, CLIST, SAS8, VSAM, SPUFI, EASYTRIEVE PLUS, PC FLOW, NDM (Network Data Mover), FTP (File Transfer Protocol), SMS (Storage Management System), XPEDITER, INTERTEST, Syncsort, JCL CHECK, FOCUS, FILE-AID, SUPERSTRUCTURE/SCAN COBOL, ABEND-AID
Middleware: XML Web Services
Programming Languages: Mainframe: IDEAL, CICS/COBOL II, OS/JCL, MVS/JCL
PC: JAVA
Databases: Mainframe: IMS, DATACOM/DB, DB2 (using SQL)
Training: Mainframe: DATACOM/DB, IDEAL, CICS, VS COBOL II, MICROFOCUS COBOL, SAS6, FOCUS, EXPEDITOR, Team Leadership, Software Engineering Analysis, SQL Application Programming for DB2, EDIFY Electronic Workforce, UNIX
PC: Sun Microsystems, Java - 2008, Maintenance Workbench for the Developer, Excelerator
Education
Bachelor of Science in Management Information Systems
