Data Entry Specialist Resume
Richmond, VA
SUMMARY:
Five years experience in Data Entry with a Fortune 500 financial service company. Ten years combined Customer Service experience within the hotel and financial industry. Highly adaptable individual with experience working multiple functions and departments. Reputation for being well organized, adapt with company policy and regulations, good attendance, willingness to help others and work in fast-paced environment. Received awards for productivity, customer service and flexibility. knowledge of Office Word, Excel, Internet, Email, Outlook.
EXPERIENCE:
Confidential, VA Dept. of Health (10/11-Present)
Data Entry Specialist
- Processed HIV/STD confidential information using MMIS system
- Maintained Excel spreadsheet for Hepatitis Program
- Alpha/Numeric Data Entry
- Categorizing and mailing out in-state/out-state medical lab reports
- Sorting, dating, and distributing all incoming mail for HIV/STD Department
- Filing medical records
- Front Desk duties: Greeting, directing guests and answering multiple phones lines.
- Forwarding telephone calls appropriately and taking messages
- Maintaining daily activities through Excel spreadsheet
Confidential, Richmond, VA. (06/10-10/11)
Transaction Processor
- Provides administrative support to business operations and mailroom functions
- Process Long/Short Term Healthcare Assessment forms for Medicaid
- Performs Data Entry of materials from source documents to computer database using MMIS system
- Process patient's enrollment and eligibility for Medicaid
- Manages adherence to scheduled hours, quality, efficiency of work, and on-going knowledge development
- Claims Resolution: Reading EOB's,transfer and denied claims in pending status(CMS1500, UB's, Title XVIII)
- Performs tasks in Excel spreadsheets for ABS Reports and filing patients files
- Notifies management of system issues or other trends identified
- Ensures accuracy and completeness data
- Indexing images from computer screen
- Adhere to all DMAS policies and procedures
Confidential, Richmond, VA. (10/08-10/09)
Claims Reviewer Specialist
- Reviewing claims documents using medical terminology
- Answer initial review questions
- Quality Control initial review questions
- Reviewing and answering Point Assessment questions
Confidential, Richmond, VA. (07/06-01/08)
Office Service Specialist II
- Processing patient's confidential data using MIS/STD system for HIV/STD Department
- Categorizing and mailing out in-state/out-state medical lab reports
- Sorting, dating, and distributing all incoming mail for HIV/STD Department
- Filing medical records
- Communicating with Managers and Supervisors within other departments
- Front Desk duties: Greeting, directing guests and answering multiple phones lines.
- Forwarding telephone calls appropriately and taking messages
- Maintaining daily activities through Excel spreadsheet
- Copy and faxing duties
Confidential, Richmond, VA. (09/00-07/05)
Payment Verification Specialist/Production
- Remittance Process: Data Entry Operator, Mailroom, Research Department
- Data systems: Odyssey, Unisys, Amdahl, Baltrax and Casper and others.
- Statement Operation: High speed Insert Machine Operator II
- Departments Support: Change of Address, Doc Management, Data Prep, Bankruptcy and others
- Operated Opex 50/51 mailing machine
- Basic Accounting; Direct Bank Department (CD's, Money Market and High Yield accounts)
Education:
Data Entry (Certificate)