SUMMARY:

• As the Technology Manager for Confidential, I have expertise in design and delivery of cost - effective reliable solutions in support of rapid corporate growth and technological advancements.
• I manage Cap-ex and Op-ex budgets related to all service offerings.
• I’m skilled in all phases of product and service life cycles.
• Successful in building team oriented business units to meet Confidential goals and customer needs.
• Key core qualifications include, Confidential and operational technology planning, Public and Private Cloud IT infrastructure design and implementation, capital planning and investment control, IT skills analysis and performance, and IT architecture engineering.

PROFESSIONAL EXPERIENCE:

Confidential

Leadership

• Defined and executed Confidential vision and technology roadmap to strengthen our competitive advantages and service offerings.
• Develop and maintain B2B, VAR, Partner, and B2C relationships for all technical service programs
• Responsible for planning, organizing, directing, overseeing and evaluating the operations for information systems, electronic data processing, transport systems, security/compliance systems and communication systems.
• Maintained data security environments ensuring SAAS and IAAS business continuity and disaster recovery.
• Oversee and manage complex data transport network services, servicing 45,000 customers and partners across the state of MN
• Direct and Manage Voice Services offerings. VoIP, PSTN, POTS, and Cellular VAR arrangements.
• Provide leadership and direction to a team of 68 staff members including Supervisors, Project Managers, Engineers, Analyst and Technicians.
• Responsible for SOX, ISO/IEC 27002, and PCI compliancy, risk and governance of information systems.
• Established Confidential and measurable objectives in all technical departments and areas of our company.
• Install, configure, and deploy Infrastructure as a Service and Software as a Service (IAAS), Software as a Service (SAAS), and other Cloud Services offerings (Azure, AWS, and Google) providing advanced IT systems at 4 data centers utilizing technologies such as: Microsoft Exchange Server, SharePoint, SQL, Dynamics ERP and CRM, VMWare Virtualization, Hyper-V, Dell, Cisco, HP hardware, and various open source systems such as OpenStack, OpenQRM, and OpenNebula toolkits.

Confidential

Chairman/Manager

• Project manager for the development and implementation of two 10Gig Ethernet rings consisting of 1000+ miles and 54 routers
• Manage and oversee two geographically redundant ROADM transport networks consisting of 1000+miles.
• Manage and oversee of ATM and IP Head-End Video System consisting of encryption, middleware, and transcode systems.
• Responsible for obtaining and implementing Internet bandwidth services for 18 Telco’s in Minnesota

Confidential

Systems Engineer

• Performed critical system updates and maintenance releases on core network elements such as routers, switches, transport facilities, encryption systems and server application environments.
• Network Engineer for Confidential Consortium responsible for developing standards for IPTV and VoIP network infrastructure.
• Configured and maintain all security infrastructure such as, Windows Active Directory environments, Network and Email security systems consisting of IronPort Email Security appliances, CheckPoint, Cisco ASA, Microsoft ISA, Watchguard firewalls, and Cisco routers.
• Analyst for the design and deployment of Enhanced 911 VoIP network and ALI server systems.
• Performed SIP/MGCP, QoS, and various testing of VoIP devices including Acme Packet SBC, MetaSwitch Class 5 telephony switch, and Cisco, Polycom, Mitel, and Snom IP phones and ATA’s.
• Designed and maintain ISP Wireless Internet network using Cisco routers/switches and 900MHz Motorola Canopy
• Maintain current DSL/Broadband service infrastructure including Cisco 7206, 6400 and 3845 routers, Hitachi AN1000 ATM switches, and various switches and DSLAM equipment
• Managed and maintained all IT infrastructure including 110 servers, 3 SAN environments, and 84 network routers and switches
• Managed and maintained 15000 ISP mailboxes utilizing Unix and Windows mail server architecture
• Configured an elaborate 10Gig MPLS transport network consisting of 42 Cisco 7600 routers.

Confidential

Media Network Administrator

• Supervised 17 computer graphic artist, photographers and IT analyst
• Developed the Confidential and Internet websites
• Administrator for Microsoft Exchange 5.5 Server
• Designed and developed several databases for workflow and inventory management using Microsoft Access and FileMaker Pro.
• Maintained all servers, switches, workstations and printers

Confidential

Help Desk Support

• Team member for the role out of Microsoft Office suite to faculty and students.
• Setup and maintained Windows, Macintosh, and Linux workstations for student computer labs.
• Setup and maintained network printers.
• Provided application support for students and faculty members.

Confidential

Aircraft Systems

• Provide ground support on the B1-B for the 28th Confidential, Ellsworth AFB, SD
• Responsible for providing mission capable aircraft to meet the Confidential and security needs of our country

Confidential

Systems Analyst

• Provided detail reports of aircraft operational status to Pentagon and Confidential
• Provided detailed operational status reports of Confidential defense systems including intercontinental missile and reconnaissance satellite systems.