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Senior Process Associate Resume

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SUMMARY OF QUALIFICATIONS:

  • Strong background in operations departmentin the service industry
  • Able to apply theoretical constructs to practical issues related to supply chain
  • Offers strong diversity skills through traveling experiences to India and US for work and study
  • Manage multiple tasks within tight deadlines
  • Communicates well with corporate executives as well as floor staff
  • Utilize multiple software programs to maximize efficiency at the business process
PROFESSIONAL EXPERIENCE:

Confidential,New Delhi, India
Senior Process Associate in Accounts Payable Dec 2008 to Dec 2009
Responsible for providing financial and administrative support in order to ensure effective, efficient and accurate financial and administrative operations. This included processing and monitoring payments and expenditures.

  • Prepared and processed accounts payable checks, wire transfers and ACH payments
  • Monitored accounts to ensure payments are up to date and resolved invoice discrepancies
  • Verified that transactions comply with financial policies and procedures while keeping confidentiality
  • Printed and distributed monthly financial reports while maintaining list of accounts payable
  • Tracked and reported process inventory to managers and AVP of the process
  • Analyzed trends in inventory and possible areas of improvement using lean
  • Directed regular calls and meeting with client
  • Performed HR duties to include- salary adjustments, job satisfaction and implemented innovative ideas

Process Associate in Accounts Receivable Apr 2007 to Dec 2008
Maintained accounts receivable customer files while monitoring customer account details for non payments, delayed payments and other irregularities.

  • Followed up, processed adjustments, collected and allocated payments
  • Carried out billing, collection and reporting activities according to specific deadlines
  • Investigated and resolved customer queries
  • Created and implemented Lean process for client response system
  • Led corporate social responsibility activities for the company
  • Maintained a high level of accuracy in preparing and entering financial information

AWARDS AND RECOGNITION:

  • Bronze Award For supporting team - Feb 2009
  • Sport Award For being the top performer - Jun 2008
  • Consistency Award Appreciation award from the client - Sep2007
SPECIAL COURSES/ TRAINING:
  • Leadership - Jan 2009
  • Goal Achievement - Nov 2008
  • Time management Training Sep 2008
  • Compliance - Aug 2008
  • Business Presentations March 2008
  • Understanding line of business Oct 2007
  • On Job Training in US Aug-Sep 2007

EDUCATION:

Associate in Applied Science: Computer Specialist

Pursuing Masters in Psychology

Bachelors in Psychology

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