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It Administrative Assistant Resume

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Scranton, PA

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PROFESSIONAL SUMMARY

Administrative Assistant with 10+years’ experience coordinating, planning, and supporting daily, operational, and administrative functions. Self-motivated employee who meets and beats deadlines and requirements while juggling multiple tasks within deadline environments. Responds quickly and appropriately to constant changes and makes responsible decisions to affect positive change while setting new priorities. Exceptional team player and leader for special events and programs with top-notch interpersonal communication skills.

Key Strengths

  • Proficient in MS Office Suite
  • Travel Logistics
  • Time Management
  • Written and Verbal Correspondence
  • Event Planning
  • Expense Reporting
  • Front Desk Reception
  • Executive Support
  • Problem Solving
  • Office Management

PROFESSIONAL EXPERIENCE

Confidential,Scranton, PA

May 2011-April 2012

IT Administrative Assistant for 3 Directors

  • Communicated effectively with multiple departments to plan meetings
  • Established strong relationships to gain support and effectively achieve results.
  • Helped coordinate private events and multiple luncheons
  • Entrusted to manage office in the supervisor’s absence.
  • Provided timely, courteous and knowledgeable response to information requests
  • Screened and transferred calls;
  • Transcribed, edited and distribute agendas and minutes of numerous meetings.
  • Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality, and ability to learn and master new concepts

Confidential,Stroudsburg, PA

March 2009-May 2011

Executive Administrative Assistant to CEO and CFO/Client Services Representative

  • Handled multifaceted clerical tasks (e.g., data entry, filing, and records management)
  • Created/designed billboard campaigns
  • Participated in 24/7 weekly on –call rotation
  • Arranged and scheduled client visits
  • Handled new client referrals and set up plans of care
  • Arranged travel for conferences as necessary
  • Use of Visitrax and Soneto
  • Maintained work calendars
  • Planned and executed multiple events
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Participated in case reviews to evaluate the client\'s needs and plan for continuing services.

Confidential,Tobyhanna, PA

July 2002- January 2009

Executive Administrative Assistant to CEO

  • Prepared billing documents
  • Scheduled appointments between clients and contractors
  • Use of Microsoft Office and Excel
  • Schedule and coordinated meetings, interviews, appointments, events and other similar activities for CEO and supervisors
  • Hired and fired employees

Confidential,Mount Pocono, PA

October 2007- February 2008

Server

  • Utilize knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks to make the perfect recommendation for each customer
  • Handle customer complaints and always ensured customers left with a smile
  • Perform stocking duties and inventory maintenance before, during, and after every shift
  • Shining silverware & glassware, replenishing station stock and cleaning duties.
  • Maintained clean and professional upscale appearance

Confidential, PA

June 2005- March 2007

Server/Dining Room Manager

  • Organized and planned events
  • Extensive knowledge of food and beverage menu
  • Use of POS systems
  • Assisted with client check-ins
  • Responsible for set up and break down of all events and handling last minute requests of clients
  • Maintained clean and professional upscale appearance
  • Helped create new ideas to increase cliental

EDUCATION AND PROFESSIONAL DEVELOPMENT

B.S. in Marketing- In Progress

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