SUMMARY

Goal-oriented professional with ability to consistently deliver outstanding results, leading to increased productivity and cost savings. Driven and organized with exceptional follow-through abilities and detail orientation, able to plan and oversee multiple projects from inception to successful conclusion.

• Windows 2003/2008 Servers, Blackberry 4.1/5.0 Server, VMware, Antivirus Solutions, Windows XP/Vista
• Backup Solutions, Microsoft Exchange 2003/2007 Servers, Bloomberg, Goodlink Server, Symantec Vault
• Blackberry Devices, Mobile Devices, Switches, Firewalls, Ironport, Postini, PGP, Email Archiving solutions

PROFESSIONAL EXPERIENCE
Confidential,Secaucus, NJ August 2009 - Present
Senior Windows/Exchange Engineer at Beth Israel Hospital Data Center
Provide tier 3 support and manage the production environment. Team leader on all of the architecture and design projects for the messaging environment. Implement and support email archiving system.

• Design and build windows 2003/2008
• Support over 300 servers in multiple data centers
• Design and support multiple Exchange clusters across multiple sites to efficiently utilize physical servers saving company over $750k
• Redesign optimal storage sizes for mailbox stores to perform efficient backups and fast recovery
• Support email community of over 12k users
• Manage Blackberry Server
• Develop documentation software for all the server builds and configurations.
• Utilize Remedy for all of the tickets and change control
• Support IronPort and PGP infrastructure to encrypt classified messages and users computers.
• Push out Symantec Mail security to all Mailbox servers.

Confidential,Mahwah, NJ Sept 2008 – June 2009
Technical Consultant IT/Professional Services
ProvideTier 3 Support for production system. Create Standard Operations Procedures for numerous systems. Team leader for numerous ongoing IT projects and professional services clients.

• Worked with clients on developing IVR solutions to fit the company’s needs
• Virtualized over 300 servers using VMware cluster saving company $1.3 million on new hardware.
• Daily interactions with front-line Support Engineers to provide technical action plans for, or take ownership of cases that require a Tier 3 resolution.
• Built Redundant Software Change & Configuration Management software for company to store documents and development code.
• Built SAN environment for development team to be used with VMware Servers.
• Documented and created Operational Manuals for Client environments to be followed by technical groups.
• Created Standard Operating Procedures for day to day operations

Confidential,Leonia, NJ March 2006 – Aug 2008
Contractor (Messaging Lead Engineer/Project Manager)
Act as local subject matter expert for tier 3 issues. Train employees on how to analyze and trouble shoot issues pertaining to Microsoft exchange servers.

• Built 20 Exchange/Blackberry servers, with several DMZ, OWA, frontend, backend and connector servers back to the legacy Lotus Notes System in a high-availability clustered environment.
• Maintained and Audited the Email Compliance Systems as part of the Sarbanes-Oxley(SOX) requirement.
• Participated in monthly strategy meetings with other team leads, designed to drive the future of company technology needs.
• Responsible for Anti-virus implementation and configuration, spyware and spam control.
• Worked with Computer Associates Change Management System to comply with company policy and insure proper workflow procedures.

Confidential,New York, NY Jan 2002 – Feb 2006
Senior Windows Engineer
Supported entire office network including senior management by managing critical business applications. Consolidated hardware and renegotiated support contracts with software vendors resulting in saving the company $485k

• Administered 12 Exchange 5.5/2000/2003 servers in 4 sites for the North Eastern region. Configured Connector for Lotus notes to communicate with other divisional office running Lotus Notes
• Built and configured Windows 2003 Servers and Active Directory.
• Implemented and Administered Blackberry Servers 4.0 companywide.
• Administered backup jobs utilizing Veritas Backup Exec 9.0 software.
• Created Change Management Approval Process.
• Provided tier 3 support to the night shift help desk personnel.
• Rolled out Trend Micro Antivirus Neat Suite companywide.
• Created Disaster Recovery Protocols.

Confidential,New York, NY March 1999 – Jan 2002
Senior Messaging Engineer
Responsible for worldwide messaging environment in over 20 offices. Designed messaging policies to be followed by offices overseas and domestic.

• Built, configured and managed 20+ Exchange servers 7 sites 4500 nodes in North American, European and Asian offices using site replicators and X400 connectors in a complex 6 domain names network, using three (3) regional domains and three (3) resource domains.
• Partial Integration and management of Lotus Notes Servers in some European offices.
• Created Disaster Recovery protocols.
• Rolled out and managed Citrix MetaFrame Servers in a Farm Environment.
• Participated in designing and implementing Exchange Servers and LAN/WAN solution for the Firm globally.
• Overlooking daily functions of the exchange servers worldwide.
• Diagnosing and troubleshooting problems requiring senior level attention. Performing remote installations of foreign mail connectors and servers using NetOP, PCAnywhere and other remote applications globally.
• Performed Registry modifications on some NT servers to better Exchange Servers.
• Performed the rollout and functionality of the NAV for Microsoft Exchange Server on all servers worldwide.
• Testing the migration to exchange 2000 servers globally for future roll out.

EDUCATION

• Graduated with Honors
• Major: Network Engineering & Data Communications