SUMMARY:

• Served as Executive Assistant primary point of contact; all logistics for Board and committee meetings, including scheduling, agenda development, communication with Chairperson and CEO, space and meal coordination, and coordinated any social activities
• Remarkable experience with international transactions and export compliance programs; Outstanding knowledge of the shipping procedures and the various documentation
• Possess good time management abilities that are essential for executive administrators
• Ability to uphold the various tasks independently ; Efficiently handle a large team of members for running major projects
• Proficiency in MS - Office software packages; Proficient in Windows, Unix and OS systems
• Familiar in staff training, maintenance procedures, investment management, administering administrative personals, etc
• In-depth knowledge of import and export compliance; Familiarity with Export Administration regulations
• Ability to summarize large volumes of data and technical material; Ability to understand, apply and communicate complicated federal regulations to individuals
• Experience with high-level CRM software 
• Managed budget for Board activities, including meetings and travel
• Prepared and maintains all Board materials, including Board meeting materials coordination and preparation, CEO Board reports, consolidation of all department reports, preparation and distribution of Board books, agendas, PowerPoint presentation set up, etc.
• Developed and manages the Board’s website portal; posts minute, publishes meeting dates, and posts other information to provide access for all Board members
• Maintains Board roster, including mailing and email addresses, as well as email distribution lists for Board of Directors and all Board committees
• Scheduled, coordinated, and supported annual new Board member orientations, including agenda creation and coordination between IOLT and Board; develops and maintains the Board Orientation Handbook and relevant materials
• Worked with the Board’s Chair and Managing Director to assign existing Board members as mentors to new Board members
• Maintained up-to-date Board rotation document and monitors member terms
• Provided regular information updates to the Board, including program, fundraising and other organizational developments
• Worked with CEO and CFO to ensure compliance with Board bylaws and other legal obligations

TECHNICAL SKILLS:

• Microsoft Office Professional Edition, Macromedia Dreamweaver, Peer to Peer Networking/printing, Microsoft Net-meeting video/voice conferencing; Adobe® Photoshop® CS6 software & Creative Suite; Photoshop, Illustrator & InDesign Citrix; Lync 2010 Meetings: Powerpoint-Presentations; Tier Live Web Casting & Meeting Network; Nefsis video conference; Exchange and Outlook SharePoint, PeopleSoft and Oracle Photoshop; Netsuite, Quickbooks Pro, & Sage 50 & Micro Dynamics.

PROFESSIONAL EXPERIENCE:

Confidential

Owner/Executive Assistant/Office Client Relations Manager

Responsibilities:

• Maintained files and administrative records; Maintained errors, omissions coverage, professional liability insurance
• Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning business; Process, renew and keep accurate accounts for assigned personnel
• Provided excellent human resources management skills to organization
• Overseer of company with quotes and production for current and new clients and supplies based on standard operating procedures; Maintain accurate customer accounts in the company computer system by keeping track of data, personnel information, inspections, audits, and local and state policy changes
• Established/identified prices of goods and services and tabulate the bills; Resolve customer complaints.
• Compile and maintain record and bookkeeping; Request information or assistance with business licenses applications

Confidential

Administrative/Marketing / Sales Representative

• Used InDesign for marketing materials, such as flyers, proposals, island maps, on-island events, non-profit campaigns,
• Weekly News campaign designs via Adobe Illustrator for station deejays “meet n’ greet”, new employees, and off-island events on BVI, Puerto Rico office items
• Kept the company’s office, client messaging and consistency Reported directly to the Station Manager regarding annual sales growth; using Excel and PowerPoint presentations
• Using InDesign and Adobe Illustrator worked with office team with standard and ad hoc reports and assisted with website updates coordinating advertising schedules and placement with on island marketing group. 

Confidential, St. Thomas, Virgin Islands

Executive Assistant/Office Manager

• Analyzed business results and made corrective action.
• Achieved targets and resolved issues.
• Implemented regional PR outreaches and conducted follow-up.
• Good expertise in writing and executing associate correctives
• Solid understanding of facilitating the productivity and efficiency of a retail store and contributing to its overall mission accomplishment
• In-depth knowledge of company management programs concepts and practices
• Updates information in the database on a regular basis. Ensures that file histories are updated within 5 days of training. Updates information as requested by managerial staff
• Negotiated Maintain CEO's calendar -- plan and schedule meetings, teleconferences, and travel
• Provided administrative support to Vice President and Engineers as required; coordinated and monitored technical projects for the Government from initiation through delivery
• Created a systematic and reliable computerized customer database; Responsible for training of new employees who joined the organization

Confidential, St. Thomas, Virgin Islands

Executive Assistant

• Prepared weekly sales and costing presentations for use by the Sales and Finance director
• Responsible for helping the board in developing the events or programs to attract new members
• Responsible for preparing and arranging company meetings
• Responsible for scheduling or attending the meetings of various groups within the business community

Confidential, St. - Thomas, Virgin Islands

Office Manager

• Diary Management - maintaining the director's diary and keeping him informed of appointments, meetings
• Maintained holiday spreadsheet and weekly sickness/absentee spreadsheet
• Ensuring information is sent to the construction sites either by fax or post