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Technical Services Engineer Resume

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WI

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Experience

Technical Services Engineer - June 2011 to Present

Confidential,WI
  • Completed six months of technical, interpersonal, and analytical training.
  • Responsible for all communication, development, and functional investigation for Orders team from Community Medical Centers - Fresno, CA and Maricopa Integrated Health Systems - Phoenix, AZ.
  • Documented, monitored, and resolved patient safety and financial risk issues.
  • Worked as part of a team to develop new code to collect statistics from database.
  • Thoroughly investigated issues, presented reports, and conducted brainstorming meetings.
  • Individually designed and developed utility to automate search over customer code.

    • Research and Teaching Assistant - August 2009 to May 2011

    Confidential,FL
  • Completed Master’s program with research in cutting-edge superconductive crystal growth.
  • Created, characterized, and explored novel superconducting crystals at extremely low temperatures and over a range of magnetic fields.
  • Prepared stoichiometrically balanced chemical compounds in various controlled and experimental environments to test conductive properties.
  • Created and harvested crystals in controlled environments and made determinations of magnetic susceptibility and temperature dependence of resistivity at zero and non-zero fields.
  • Used crystalline growth techniques such as centrifuging, glassworking, cleaving, and solvent treatment that could be applied to other material fabrication.
  • Programmed, maintained, and operated industrial furnaces.
  • Harvested, mounted, and soldered delicate crystals in oxygen-free environment.
  • Instructed undergraduates in Introductory Physics I Laboratory.
  • Composed and led Introductory Physics II Discussion sections.
  • Assisted hundreds of students in troubleshooting laboratory instruments and software.
  • Prepared and delivered lectures in theoretical physics to non-expert students.
  • Tutored undergraduates in physics, mathematics, and chemistry.

    • Education

    Bachelor of Science - Physics
    Bachelor of Science - Mathematics

    Technical Skills

    Software Applications and Operating Systems

    Laboratory Equipment

    Laboratory Procedures

    Fluent in InterSystems Caché Code

    Superconducting Quantum Interface Device (SQUID)

    4-point Resistivity Measurement

    Wolfram Mathematica

    Lindberg/Blue Tube Furnaces

    Hazardous Waste Management

    VisualBasic

    High Vacuum Pumps

    Fluorine Gas Treatment

    Microsoft Office

    Regulators and Gas Cylinders

    Digital Mass Stoichiometry

    Certified in full suite of EpicCare Inpatient software

    Pneumatic Press

    Microscope-aided Crystal Mounting and Contacting

    Microsoft Windows

    Oxygen-free Glovebox

    Crystal Harvesting and Cleaving

    Caché Studio

    Benchtop Centrifuge

    Hydrogen Torch Glassworking

    Crystal Reports

    Forklift

    Cryogen Transfer and Safety

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