SUMMARY

Over 15 years experience in Office Services including purchasing, facilities management, shipping and receiving and mail distribution. A creative and conscientious professional who successfully achieves results by developing strong working relationships and consistently reaching deadlines. Expertise in motivating employees, providing incentives and increasing production beyond company expectations.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY 2006-2009
Office Services Coordinator

• Trained all new personnel on mailroom equipment such as Pitney Bowes, Fax machines, Copiers, etc. to improve their knowledge and ensure best performance.
• In charge of purchasing office supplies, company furniture's, office equipment, kitchen supplies, also the restocking of all supply closets within departments to ensure employees satisfaction.
• Responsible for all incoming & outgoing courier services such as FedEx, UPS, & DHL.
• Assist with various organizational projects, updating procedures, & appraisal for office employees.
• In charge of billing, invoices, charge backs, and submitting them to the accounting department for payment, also relieving receptionist for breaks.
• Supervise and coordinate the scheduling of indoor and outdoor cleaning companies and monitor their performance.
• Responsible for security and employee IDs, site supervision, building maintenance, and management of inventory list of all equipment within company.

Confidential, New York, NY 2004-2006
Facilities / Office Services Supervisor

• Supervised staff of 24 personnel in Office Services Dept.
• Planned, organized and assigned staff duties on weekly, monthly or quarterly rotation.
• Assisted in training new staff whenever necessary and kept Assistant Manager informed of department needs, problems or other issues.
• In charge of all incoming and outgoing certified mail, FedEx, UPS, DHL, and special mailing Projects.
• Performed all mailroom functions (i.e. open, sort, cut, and deliver mail when necessary hands on supervisor able to multitask when called upon).
• In charge of ordering supplies, reviewed price performance and budget analysis potential with management for saving to increase efficiencies.

Confidential, New York, NY 2003-2004
Facilities / Office Services Manager

• Responsible for a staff of six personnel in Office Services / Facilities Department.
• Managed operation of facility, which included lighting, electrical, HVAC, its furnishing, repairs, telecom/phone system, and other day-to-day activities.
• Assisted in contract management for facilities, vendor\'s services, including scope of work, request for proposals, bids, deliverables, and vendor performance.
• In charge of interoffice moves, relocation of departments, phone transfers (e.g. reset passwords, phone extension changes).
• Coordinated special mailings internal distributions and knowledge of FedEx Powership, UPS, and Airborne Express.
• Interacted as liaison with building management for all function building related issues.
• Monitored and scheduled maintenance of telephone and HVAC system. Also developed and implemented department policies and standards.

Confidential, New York, NY 2000-2003
Shipping & Receiving / Mailroom Coordinator

• Created and shipped out all broadcast equipment to prospective vendors for client usage.
• Received in equipment for usage by employees to meet job requirements and deadlines.
• Scanned all packing slips for equipment upon arrival to ensure receipt of correct equipment at correct time frames for use in broadcast to viewers.
• Coordinated all incoming/outgoing defective equipment and ship to warehouse via FedEx Powership, UPS, or DHL.
• Responsible for login in courier services work into Our Receive \'99 Database for tracking purposes, and used the Pitney Bowes mailing machine for massive mailing.
• Managed courier services for four floors, distributed interoffice mail, received incoming equipment, and maintained office supplies to ensure smoother workflow and efficiency.

Confidential, New York, NY 1990-2000
Facilities / Mailroom Supervisor

• Supervised the Mailroom/Purchasing Department for staff of eight employees.
• Created and maintained attendance report for all staff members and submitted to Senior Management.
• Coordinated special mailing, internal distributions. Handled all incoming and outgoing mail, FedEx Powership, UPS, DHL, and Airborne Express.
• Trained all new personnel on mailroom equipment such as Pitney Bowes, Bell & Howell etc. by conducting training classes to improve their knowledge and ensure best performance.
• Acted as Liaison with Vendors/Suppliers, monitored all facets of office supply inventory including processing orders, shipping returns, sales, and credit.
• Negotiated contracts and analyzed lowest bids to determine most economical vendor and saved company expense.
• Oversaw department relocations, interoffice moves, and overall upkeep of the general facilities for a smooth transition and uninterrupted workflow.

EDUCATION

Candidate for B.A. in Business Administration
Majored in Electronic Technology and Mathematics

SKILLS

Microsoft 2003 & 2007 | Outlook 2003 | Excel | Access | Internet Explorer | Windows XP 2003 & 2007

MILITARY SERVICE

United States Army, 1979-1982
Communications Specialist, Completed
(Honorable Discharge)