Executive Administrative Assistant Resume Bolton, CT - Hire IT People

Objective

I have become highly proficient, experienced and competent as an executive administrative assistant. I have developed strong organizational, analytical and problem solving skills and wish to procure employment where I can further enhance these skills.

Education

Bachelor in Science, Accounting Projected
Associate in Science, General Studies

Computer Skills

Word, Excel, PowerPoint, Outlook, Quick Books

Work History

Executive Administrative Assistant, Confidential, Hartford, CT 10/2007-10/2009
Directly supported executive staff with all Human Resource related activities including payroll for a staff of 50 employees, and performed all training for new employees. Responsibilities reached to performing bookkeeping functions including entry of invoices into Quick Books software. Duties also included answering phones, opening and sorting mail, filing, copying, faxing, and scanning. Maintained and ordered office supplies for several offices. Handled many projects simultaneously with the use of Microsoft Word and Excel creating correspondence and spreadsheets as needed.

Assistant Bookkeeper, Confidential, Hartford, CT 5/2006-10/2007
Customized and implemented property management software for a complex network of businesses.
Responsible for depositing large sums of money collected from several different companies to the correct bank accounts and applying these payments to the correct tenant accounts. Utilized Quick books accounting software to input bills. Maintained filing systems. Covered reception desk by answering phones and assisting tenants by accepting payments and entering work orders for apartment repairs.

Quality Assurance Specialist, Confidential, Enfield, CT 2/2006 - 5/2006
Evaluating and scoring recorded calls between the customer service representatives and the inbound caller in accordance with specific guidelines. These scored calls were then used to coach the agents to increase proficiency on future calls they handle and to improve the overall customer experience.

Customer Service Representative, Confidential, Enfield, CT 10/2004 - 2/2006
Providing customer service support to inbound callers in a fast paced call center environment. Helping to resolve billing issues, including processing payments and issuing credits when appropriate. Providing troubleshooting steps and setting up trouble calls for customers having difficulty with their cable and internet services. Setting up work orders for new services to be installed in the customer\'s home while first determining which service packages would best fit the customers' needs.

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Executive Administrative Assistant Resume

Bolton, CT

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