Customer Service Representative Resume Garland, Texas - Hire IT People

PROFICIENCIES

Over 30 years of Professional Office Services, Record Management, Administrative experience.
Extensive knowledge of Record Management guidelines and products (auditing files, typing correspondence letter, viewing images, etc.)
Team Player. Personable, Detail Oriented, Flexible, Patient, Self-Motivated, Leader
Computer Literate (Window XP, Word Excel, Spreadsheet, Outlook, Internet)
Strong Data Entry Skills, CRT, Stamp machine, Mail Sorter, Copier
Professional Phone voice, Attire, and Demeanor
Proven track record of handling business and personal data in confidentially.
Manage apartments and townhouses

EXPERIENCE:

Confidential, Dallas, Texas
Customer Service Representative 01/11-02/11
My duties include calling shareholders asking them if they would like to vote their shares on different stock, and researching new telephone to recall the clients.

Confidential, Dallas, Texas
Image Specialist 04/11-11/11
My duties includes, gathering, sorting, and batching documents to work types and client specifications, operating scanner to produce digital images, and inputting list of items, number, or other data into computer, QC data on the computer making correction as I find them, deleting, replacing documents. Loading and unloading all records, researching existing data, answering telephone, viewing images, edit current information, or proofread new entries to database for accuracy. Indexing files and making spreadsheet to keep account of what leaving the Record Management Department.

Confidential, Dallas, Texas
Transaction Processor 06/09-09/09
Duties include screening customer's application, scanning documentation into computer insuring all documents and ready to place and the appropriate file.

Confidential, Garland, Texas
Salesperson 07/08-01/09
As a salesperson my duties were cashier, stocking merchandise, helping customer locate merchandise, restacking clothing for next day opening, and clean up.

Confidential, Dallas, Texas
Analyst 1 06/06-10/07
Duties entailed supervision of temps, answering telephones, loading and unloading all records, preparing each case for data entry, affixing the appropriate labels, chronologically filing them by their CAPS/PBLS number, maintaining the Record Management Dept., checking files out when requested by manager or analyst, sorting mail and distributing to appropriate areas, entering all incoming transmittal into an access tracking database, and entering all invoice information into computer.

SKILLS

Data Entry (Mainframe Terminal) Email software (outlook)
Word Processing Software (Word Excel, Word Perfect) Personnel Computer
Ten Key Copiers
Scanner Typing 40-50(wpm)
Numeric Filing 9900(ksp) Alpha Filing 9900(ksp)
Stamp Machine Spreadsheet
Switchboard CRT
Fax Machine Mail Sorter

EDUCATION
Eastfield College Associate Degree(na)
Mansfield Business School Word Process Certificate

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Customer Service Representative Resume

Garland, TexaS

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