Automotive Service Writer Resume Winsted, CT - Hire IT People

Objective:
To obtain a growth position in a challenging work environment.

Employment:

Confidential, Canton CT
February 2006 to July 2010
Front Desk Associate/Reception
Greet all customers and address their needs in a timely fashion.
Phone coverage at the counter, sometimes exceeding 250 calls per day.
Scheduled appointments.
Cashier
Managed cash, check and credit sales along with daily bank deposits and reconciliation reports.
Sales/Automotive Service Writer
Generated estimates, located parts, face to face sales with customers, warranty and fleet leasing companies sometimes involved as well as insurance companies.
General Office Support
RO writer software used, familiar with Microsoft, QuickBooks and A/R
Customer Service
Was the person involved with the customers from start to finish.
Their experience at our shop was my number one concern.

Canton Midas is the highest shop in their region with $1.6 million in sales last year.
Training provided included Midas Service Advisor classes, Bridgestone/Firestone certification and 2 sessions at Automotive Training Institute in Maryland.

Confidential, Canton CT
July 2003 to February 2006
Lot Attendant
Check incoming vehicles from transport, paperwork and PDI.
Organize lot, clean and fill with gas.
Swap Manager
Incoming and outgoing vehicle swaps and paperwork.
Managed a small team of drivers.
Receptionist
Answered multi-line phone system and greeted customers.

Confidential, West Simsbury CT
January 2000 to July 2003
Lot Attendant
Same as last dealership listed above.
Swap Driver
Drove to pick up sold units for customers.
Office Support
Assisted swap manager and learned the process and paperwork required.
Receptionist
Answered 25+ line phone system for multi-dealer location.

Confidential
Canton Mobil
Canton Citgo
1996 through 2000
Cashier
Various duties involved at all stations.
Days included merchandise orders. Nights included closing and cleaning.
All had different growth experiences which included promotions and pay increases.

Confidential, Winsted CT
January 1995 to November 1995
Receptionist /Greeter
Small office with basic duties. Answered phones and scheduled deliveries.
Typing and filing were done as well as inventory control, banking and postal duty.
Business advertising done at home shows throughout the year.

Confidential, Avon CT
October 1988 to December 1994
Senior Data Conversion Operator
Data entry operator for payroll processing. Alpha and numeric.
My experience grew steadily here. Became service coordinator for hard copy and
phone-in payrolls, check inventory clerk, CSR, Help desk technician and stand in
receptionist.

Additional Information:
Work well under tight deadlines, strong team player with solid experience in many fields,
outgoing and easy to get along with, willing to learn and/or train for various new positions, have the ability to take on many responsibilities at once.

References furnished upon request.

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Automotive Service Writer Resume

Winsted, CT

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