Objective:

To obtain a challenging position within a dynamic environment for a growth-oriented firm, organization or public service entity. To make use of my strong organizational skills, my administrative and computing background and a proven ability to execute a variety of business related projects with quality and a focus on meeting deliverables.

Professional Experience:

Realtor
1/2008 - Current Confidential, Clinton, New Jersey
Licensed New Jersey Realtor, SFR
Member of National Association of Realtors
Member of New Jersey Association of Realtors
Member of Hunterdon/Somerset Association of Realtors
Member of Garden State Multiple Listing Service

Confidential
3/2003 - 3/2004 Courier News, Somerville, New Jersey

• Commission reconciliation. Met deadlines for production of sales force revenue reports, compensation reports and management sales revenue analysis. Produced yearly sales revenue analysis. Produced sales revenue reports for Editor in Chief. Coordinated the presentation and distribution of weekly sales reports.

Senior Specialist for Supply Chain Division
12/1999 - 1/2002 Confidential, New Providence, New Jersey

• Designated as the ClearCase (SourceCode Control) Coordinator for the Development group who analyzed and resolved ClearCase issues and maintained patches on both the Unix and NT servers. Acted as Training Coordinator, which involved setting up training programs for the Development Services Group. Maintained the Visual SourceSafe (VSS) database for the Development Group ensuring user files were updated and accurate. Installed ClearCase on client systems and servers and documented installation procedures. Created and published web pages for the Development Services group using FrontPage. Generated \"Bug Tracking\" Queries and Reports for upper management review. Created CD\'s for media distribution. Responsible for maintaining the MSDN library.

Confidential
5/1998 - 12/1998 Consultant - Analysts International, Edison, New Jersey

• Developed and revamped test plans for Y2K Certification for the MetLife Company ensuring functional systems were available for the new millennium. Met with users to define applications and platforms. Acquired expertise with Revolve/2000, a Component Inventory tool whose data was incorporated into the test plans. Generated inquiries and reports associated with specific projects against an Access Database, which maintained inventory of all projects. Produced status reports for upper management on a timely and accurate basis. Refined methods and procedures for test planning and retention requirements.

Consultant to Software Testing Group
4/1997 - 5/1998 Consultant - Confidential, Edison, New Jersey

• Created and implemented software test plans for Bellcore. Lead Testing Analyst who created, edited and implemented test cases on both the Unisys and MVS platforms. Integrated Year 2000 solutions. Acquired knowledge of provisioning software and tools. Produced a client matrix with their respective applications. Analyzed files and tables in Unix. Initiated testing procedures as well as provided technical documentation.

Help Desk Coordinator
10/1994 - 3/1997 Consultant - Confidential, Piscataway, New Jersey

• Implemented and maintained a Help Desk for the Zenith Project which consisted of over 100 users. Developed Help Desk and Technical Library Policies and Procedures and maintained Microsoft Access database for Service Requests. Produced analytical graphs for upper management. Performed orientation and was focal point for new hires. Made recommendations regarding usage of software applications. Performed inventory on 150 PC workstations. Installed software on client machines and servers. Updated the Unix-based inventory management system utilizing queries and SQL statements. Generated a large PC order, coordinated delivery and set up of machines.
• Installed approximately 40 PC workstations upgraded from 386 to 486 for Johnson & Johnson. Removed and installed Irma cards, edited batch files and transferred files and applications.

Quality Control Analyst
4/1993 - 4/1994 Confidential, Warren, New Jersey

• Supervised the Quality Control Department, which created and executed test plans for the core version of their Sales system. Performed client training at off-site locations. Created and maintained a system defects Paradox database. Implemented system defects tracking procedures for both the United Kingdom and the United States. Researched and evaluated automated testing products to ensure quality control. Performed employee appraisals and evaluations. Managed planning and prioritization of workload. Coordinated and managed multiple projects and priorities. Devised and developed comprehensive database to improve data collection.

Software Audit/Standardization Specialist
3/1993 - 5/1993 Consultant - Confidential, Parsippany, New Jersey

• Performed internal audits to standardize company software for M & M Mars. Produced and maintained audit reports utilizing the Paradox database. Adapted Smartcom, which is a communications software.

Info Center Coordinator
7/1978 - 5/1991 Confidential, Bloomfield & Somerset, New Jersey

Established the Info Center, which was the focal point for all hardware/software/training-related issues. As the Info Center Coordinator, was instrumental in saving the company thousands of dollars in training by developing and implementing an in-house MultiMate (word processing) training curriculum. Maintained and installed all PC related hardware and software. Troubled-shooted all hardware and software problems. Sole supporter of MultiMate. Performed software conversions for 35 Wang users converting to MultiMate software. Administered MultiMate training courses (beginners, intermediate and advanced) to secretarial personnel, sales force personnel and upper management. Designed software installation and user\'s guide for the Profs system. Developed executive presentations. Creator and editor of the \"Info Center Newsletter\". Provided written evaluation, which was a key factor in the decision to upgrade. Responsible for general administrative duties including telephone support and the management of internal and external mail. Prepared confidential reports for upper management. Coordinated business travel reservations including flights, car hire and hotels. Managed all office activities on a day-to-day basis. Handled confidential executive level correspondence. Coordinated time sensitive assignments. Provided presentations for the operations group.

Education

• Real Estate Certification
• Certification
• Received Computer Programming certificate giving me the skills needed to survive in today\'s business world from business and technical skills to career planning tips and techniques. Chubb\'s unique training methodology simulates an on-the-job training experience using hands-on, real world projects. Their programs are designed to get you the skills you need to succeed in the shortest amount of time possible.

• Professional
• As a Business Administration graduate at Gibbs, I learned industry-leading practices by utilizing the latest equipment, software and technologies. Every course went beyond the main topic to include the communication, interpersonal and career-building skills necessary for entry to the job market.

• Graduated with an exceptional academic record.

Areas of Strength

Administrator of Workstation Support; Business Administration; Customer Service; Developed and executed test plans; FrontPage; Help Desk Coordinator: Microsoft Access; Microsoft Excel: Microsoft Office Professional; Microsoft Project; Microsoft Windows; Microsoft Word; Outlook Express; PageMaker and Adobe PhotoShop. PC related hardware and software; PowerPoint. Software Testing and Quality Assurance; Technical Writer; Training Curriculums.