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Participant Services Representative Resume

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Hopewell, NJ

OBJECTIVE:

I wish to secure position in a financial services firm or bank, selling financial products or managing Trust accounts.

TECHNICAL SKILLS:
  • Able to interpret legal documents
  • I am proficient in Microsoft Word, Excel, Power Point, Outlook, Naviplan
  • I have strong organizational skills and strong client contact skills.
  • Siebel Systems

PROFESSIONAL EXPERIENCE:

Participant Services Representative

Confidential, Hopewell, NJ

Responsibilities:
  • I support Confidential 's in - bound 401(k) call center. My responsibilities are processing financial transactions including stock, money market, and mutual fund trades, loans, withdrawals.
  • I provide customer service by providing complete and accurate information for client inquiries relating to 401(k).

Financial Representative

Confidential, Cranford, NJ

Responsibilities:
  • I conducted sales and support of Lincoln Investment Planning’s 403(b) retirement platform.
  • I set appointments and meet with prospects and clients to analyze their financial needs.
  • I opened new accounts, recommend and sold specific and appropriate products and serviced current accounts.

Financial Consultant

Confidential, Woodbridge, NJ

Responsibilities:
  • My responsibilities include: prospecting and locating clients using different marketing techniques.
  • Setting appointments and meeting prospects to analyze their financial needs.
  • Prepare financial plans and recommend and sell specific and appropriate products. Serviced current accounts as needed.

Financial Advisor

Confidential, Princeton, NJ

Responsibilities:
  • My responsibilities included: prospecting and locating clients using different marketing techniques.
  • Setting appointments and meeting prospects to analyze their financial needs.
  • Prepare financial plans and recommend and sell specific and appropriate products. Serviced accounts as needed.

Senior Trust Administrator

Confidential, Hopewell, NJ

Responsibilities:
  • I have practical knowledge of fiduciary practices, charitable trust administration, trust systems and operations. I six years experience in trust administration and over twelve years in the financial services industry.
  • My responsibilities included processing cash requests, journal entries, portfolio adjustments, distribution of trust payments and account maintenance.
  • I assisted with the preparation of grant letters, coordinated and prepared welcome letters and additional gift letters.
  • I assisted in the annual administrative review process and annual valuation letter process.
  • Served as back up for Trust Officers and other team members.
  • I provided training and guidance for new team members.

Records Management Clerk

Confidential, Somerset, NJ

Responsibilities:
  • Responsible for mailing client distribution checks by way of U.S. mail and over night delivery services.
  • Researched and followed up on returned checks.
  • Additional responsibilities included; sorting and distributing department mail, making copies of client statements for mailing to branch offices.

Processing Clerk

Confidential, Somerset, NJ

Responsibilities:
  • Responsible for processing Mutual Fund trades through an in house trading system.
  • Followed up and corrected any problem trades. Maintained unit files and statement logs.
  • Distributed units daily reports. Assisted with special projects which included; sorting, assembling and mailing monthly and annual client statements, verify mutual fund prices and assisted unit team members when needed.

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