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Customer Service Associate Resume

Tamuning, GuaM

Objective: OPEN

Education: Springs. B.A. Business Management Received Certificate of Completion in Tourism and Diploma

Work Experience:

PRESENT - July 4, 2009: : Confidential, Tamuning Guam, 96911. Customer Service Associate Duties: Restock and pull items for my department, straighten rows, help customers if they needed to be helped, do some carry-out if needed, cover other departments, return misplaced items prior to the end of every shift and etc.

February 2007 - October 2005: Confidential,Tamuning Guam, 96911. Customer Service Associate Duties: Restock and pull items for my department, straighten rows, help customers if they needed to be helped, do some carry-out if needed, cover other departments, return misplaced items prior to the end of every shift and etc. Door Greeter Duties: Greet customers at the door, hand-out Thursday - Sunday Sales, straighten shelves or rack in front of the store if needed, relief door receipt checker and operator for break and lunch.

April 2005 - February 2004: Confidential. Tumon Guam, 96911 Cafe Associate/ Deli Server Duties: Open and Close Cafe, prep ingredients if needed, make Shoyu Ramen Base, cook yakisoba, ramen, pork curry, serve lunch specials, make sandwiches, handle customers, take and serve orders, mostly handling cashier (cash, credit cards, travelers checks, yen) and etc.

April 2004 - January 2004: Confidential, Tamuning Guam, 96931 Hostess/ Cashier Duties: Greet and seat customers, ask and serve beverages, refill and serve ice tea and coffee, mostly handling cashier (cash, credit cards, traveler checks, discount cards) and etc.

December 2003 - August 2003: Confidential Sales Associate Duties: Hand-out AVON Catalogs, recruit individuals, sale items and promote new features, dealt with unsatisfactory complains, dealt with purchase orders, handled cash and checks, delivered order to customer when received, and etc.

Volunteer Work: Present- CCD Teacher for Our Lady of Lourdes. August 2001 - June 1999: Student Volunteered for Teacher's Aide December 2000: Worked during Christmas Break November 2000: Job Shadowed at Confidential for three days. (Front Desk Agent, Café Kalachucha, Engineering)

Languages: English - Basic Language Japanese - Speak a bit (Greetings, money wise, etc.) Chamorro - Speak and write a little

Hobbies/ Interests: I enjoy working and associating with customers, handling complains cause while solving them we learn from our mistakes, handling money, dealing with purchase orders, learning new things every step of the day.

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