SUMMARY:

• Over 5 years of progressive management experience.
• Demonstrated record of increasing productivity and value generation, while maximizing utilization of capital.
• Strong analytical problem - solving and technical skills.
• Ability to work independently, think critically, and make decisions autonomously.

TECHNICAL SKILLS:

• Operating systems: Windows, Linux, Unix, and OSX.
• Knowledge of programming and scripting languages: C++, Java, JavaScript, HTML, CSS, XML, etc.
• Advanced Microsoft Office proficiency, including Access, Visio, Project, and Advanced Excel Power User Function skills.
• Microsoft Excel Macros and VBA programming, with emphasis on techniques for: Data Analysis, Business Modeling, Business Intelligence dashboards, and decision support systems.
• Understanding of Enterprise Systems: ERP, CRM, PLM
• Advanced data analytics theory, concepts, methodology, and applications.
• Appropriate use of data mining techniques and machine learning algorithms (WEKA) for predictive modeling and/or descriptive modeling with large datasets
• Understanding of theory, application, and implementation of Big Data analysis using Apache Hadoop, Mahout, and Map Reduce using distributed computer systems.
• Database design and management, best practices for database design, and proficiency in SQL languages.

PROFESSIONAL EXPERIENCE:

Confidential, Boca Raton, FL

Adjunct Professor

• Currently teaching several sections of Microcomputer Applications (CGS1100) for Department of Computer Science.
• Introductory course covering Microsoft Word, PowerPoint, Excel and Access.

Confidential, Beach, FL

Business Analyst

• Conducted financial modeling, operational modeling, reporting, and analysis for business improvement and potential business opportunities.
• Priced profitability of potential purchases/sales of “cash flows” in terms of discounted net present value (NPV), and mortality adjusted value (for life-contingent payment streams.)
• Communicated financial and operational data to internal stakeholders as required.

Confidential, Boca Raton, FL

Graduate Teaching Assistant

• Taught Microsoft Excel to three (3) concurrent lab sections of Information Systems Fundamentals (ISM 2000) per semester.
• Facilitated democratic learning environment.
• Effectively managed classroom environment consisting of 30-40 students per section, promptly resolving student inquiries, issues, and exceptional circumstances.

Confidential, Boca Raton, FL

Operations and Quality Management Intern

• Worked independently on projects assigned by Director of Operations, seeking creative practical approaches to define new productivity metrics for a small high-tech OEM product manufacturer, and seeking optimal “production-mix” to maximize value generation.
• Evaluated, manipulated, and analyzed operational data stored in multiple Excel spreadsheets and SQL database.
• Analyzed operational process maps and corresponding technology, providing recommendations for process improvement, and improvements to the organizations ISO 9001 certified “Business Management System.”
• Extracted business intelligence using sound data science methodology: thorough data pre-processing, statistical modeling techniques, data mining techniques, machine learning algorithms, and advanced Excel analytics functions.
• Devised meaningful productivity metrics. Generated clear intuitive charts and graphs clearly illustrating metrics and production trends using multiple dimensions of data, while maintaining simplicity.

Confidential, Boca Raton, FL

Senior Case Manager

• Supported partner, Confidential, through rapid growth of a law firm, and facilitated integration of Confidential . Confidential firm, into partnership of Confidential | Confidential .
• Supervised fast-paced and high-volume Personal Injury Pre-Litigation Department, supervising daily activities of five (5) team members.
• Trained 8 new employees.
• Performed in-depth legal research, wrote and revised frameworks for legal correspondence, authored persuasive legal arguments, communicated with insurance adjusters.
• Prepared and coached for clients for “statements” with insurance carriers, supervising statements on behalf of the firm.
• Negotiated pre-litigation settlement offers, and obtained client permission to settle, or recommend review for litigation, or “turn down.”
• Analyzed, established, and reassessed business processes, resulting in: improved alignment of supporting information technology, efficient workflow, increased productivity, and optimized revenue generation.

Confidential, Boca Raton, FL

Pre-Litigation Paralegal

• Performed client case management with minimal supervision, supporting associate attorney Confidential, until Confidential departed the firm.
• Conducted client intake interviews, building a rapport with clients, and discerning all relevant facts for intake review.
• Performed legal research, communicated with insurance adjusters, medical treatment providers, and ensured frequent client contact.
• Analyzed case files, summarizing fact-pattern and medical treatment history for “settlement demand packages.”
• Provided technological insight, recommendations, and suggested requirements during planning stages of a document management system for “paperless office.”