Training and Development Specialist RESUME NJ - Hire IT People

PROFESSIONAL EXPERIENCE

Training and Development Specialist, Confidential, - Present

Contributed on a global initiatives team for induction training, LMS implementation, and training structure for the company (50,000 employees)
Designed and implemented over ten hours of compliance training on topics such as legal, TSA, cargo screening, IT security, human resources, and global trade compliance
Designed and implemented over ten hours of operations training on topics such as insurance sales, warehouse work methods, independent contractor relations, and IT systems
Administrated Adobe Connect Pro for the entire organization
Designed a training series on how to properly assess performance problems, design training modules, and follow through with training initiatives
Evaluated the results of a global employee opinion survey and consulted with managers on how to improve their action plans
Mapped company competencies to a pre-existing training curriculum to better utilize vendor provided content
Consulted with various operations departments on their front end analysis of performance problems and design of training modules

Training Specialist, Confidential,

Supported field staff operations by designing and delivering just-in-time software simulations, ad-hoc web meetings, and a comprehensive knowledgebase of quick reference guides, increasing administrative efficiency by 30%.
Planned, implemented and sustained a monthly reporting system using existing resources. Not only did this save the organization $100,000 (for the first year alone), it created a system of accountability, management efficiency, and communication that did not previously exist.
Performed a front end analysis through staff interviews and documentation review. Training and workflow needs were based on the dynamics between organization structure and performance gaps. The result of the analysis was that the organization was operating between 25-50% above capacity and needed multi-functional solutions to close that gap.

Course Developer, Confidential,2009

Created two ready-to-launch online college courses. Articulate Presenter was used for instructional, graphic, and audio content, Engage was used for learning interactions, and Quizmaker for evaluations.

Owner, (domain name in transition):

Managed a three-party development team to create a yoga website that offers over 1200 combinations of instructional sequences via 50 interchangeable modules that customize instruction based on three ability levels in ten physical fitness areas. No yoga program in any medium has come close to this level of differentiation.

Content Developer, Confidential,-2008

Developed over ten real estate training courses as part of a team.
Successfully served several functions such as instructional content developer, Flash development scripter, and quality assurance editor.

Membership Coordinator/Database Administrator, Austin Children’s Museum:

Rebuilt a broken non-profit donor/member database consisting of 50,000 records by establishing accuracy of relations and integration with fundraising protocol and the financial department.
Created a comprehensive database training course.
By providing exceptional customer service, promotional management and floor staff training, increased membership sales 22% during an 18 month period.

Development Associate, Confidential,2004

Managed all media relations, wrote press releases and articles, designed pamphlets, flyers, newspapers and billboards.
Managed maintenance and repair of the donor database.
Implemented and managed a fundraising phone-a-thon, training over 30 volunteers.

TECHNICAL SKILLS

Video

Camera Tech

Lighting

Avid MC

Premiere

After Effects

Encore

Avid DVDit

Audio

Recording

Production

Ableton Live

Audition/

Soundbooth

InDesign

Illustrator

Photoshop

Publisher

Word

Data

Access

Excel

Vizio

Visual Mind

E-Learning

Captivate

Articulate

Camtasia

ConnectPro

Lectora

LMS/Web

Blackboard

Moodle

HTML/CSS

Javascript

Dreamweaver

Flash

CourseMill

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Training And Development Specialist Resume

NJ

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