Customer Service Associate Resume Fallston, MD - Hire IT People

SKILLS:

Highly adept in all facets of personal computer hardware and software including installations, troubleshooting, maintenance, and support.
Excellent written and verbal communication skills; readily translate technical terms and concepts into language others can readily grasp and apply.
Committed to highest degree of customer service and client relations to meet business and IT objectives.

WORK EXPERIENCE:

Confidential, Fallston, MD

Customer Service Associate

Responsibilities:

Integral team member working full time providing quality service to customers in a timely manner, while adhering to all company, local, and state safety and health policies.
Adept at front of store operations including
Wawa point of sale system, phone inquiries, register, customer service, gas price changing software operations
State lottery machine, product intake and placement, and general store maintenance.

Confidential, Bel Air, MD

Crew Member

Responsibilities:

Customer service team member providing quality service in a timely manner while adhering to all company, local, and state safety and health policies.
Responsible for preparing the store for morning operations and expediting orders at high levels of satisfaction.

Confidential, Fallston, MD

Associate

Responsibilities:

Confidential, Bel Air, MD

Associate

Responsibilities:

Sales floor associate responsible for delivering excellent customer service on a consistent basis.
Familiar with Best Buy point of sale software platform and upselling warranty packages for electronic items.
Worked as customer service associate helping with returns, internet order fulfillment, and phone inquiries.