We provide IT Staff Augmentation Services!

Brand Specialist Resume

Washington, DC

Objective To pursue a challenging career in the areas of marketing and customer service.

Education

B.A. Business Administration, Marketing

Experience

Confidential Women's Shoes Washington, DC December 2010-Present

  • Located and shipped special merchandise requests to clients
  • Established new clients during cold calling exercises that included the notification of new storewide merchandise and store events
  • Conducted in store demonstrations on products for customers
  • Handled inbound and outbound calls daily to personal clients
  • Processed shipment and maintained stockroom

Confidential Women's Shoes Atlanta, GA October 2009-December 2010

  • Assisted customers with special orders
  • Conducted in store demonstrations on products for customers
  • Introduced new products and services to clients
  • Contributed to stores IPT goals with add on sales
  • Processed shipment and maintained stockroom

Confidential BCBG Brand Specialist Atlanta, GA October 2007-November 2008

  • Secured client relationships with store loyalty accounts
  • Assisted merchandising team with department and area visuals
  • Located and shipped special merchandise requests to clients
  • Successfully met and exceeded store goals per corporate
  • Communicated with department buyers regularly to develop effective selling strategies
  • Handled inbound and outbound calls daily to personal clients

Confidential Floor Supervisor Durham, NC Jan 2006-May 2007

  • Effectively trained new hires on store and company expectations
  • Met and maintained store and company UPT, ADT and SPH
  • Successfully updated store visuals per corporate
  • Responsible for in store credit card monthly goals
  • Provided administrative support to other members of the stores management team in absence of store manager which included the development of employee schedules, processing of shipment, daily and year to date sales goals
  • Utilized Microsoft Outlook, Excel, and Microsoft Word daily
  • Successfully handled customer complaints in absence of the stores general manager

Computer Skills Microsoft Office Suite, Microsoft Outlook, Various Web Based Databases

Hire Now