SUMMARY:

• Accomplished servant - leader capable of delivering small and large-scale software and eCommerce/digital marketing and other development projects on time, and on budget.
• Effectively collaborates, leads and coaches teams.
• Excellent at driving the adoption and enforcement of SAFe and Agile best practices, removing impediments, and helping teams stay focused on the projects goals delivering maximum value to the customer.
• Extensive experience with Agile transformations, implementing agile and hybrid techniques in different cultures and environments.
• Has successfully run agile projects of varying size and complexity, and has actively assisted with release train planning.

AREAS OF EXPERTISE:

• SAFe Agile Framework Principles / Active Participation in Scrum of - Scrums and PI Planning
• iPhone, Android, Responsive Web Applications
• Facilitating Development with Java, Angular, Websphere, Middleware, API and Cloud Services, Bitbucket
• Risk Mitigation Strategies with Fallback Plans
• QA/UAT, Integration, End to End, Resistance, Performance and Vulnerability Testing Coordination and Analysis; use of Zephyr
• Tools for Product, Project and Program Management include JIRA, Version One, Rally, MS Project, Sharepoint, Confluence
• Web Analytics - Tealium
• Release Management and use of Remedy
• Resource Development, Agile Coaching and Ongoing Performance Management

Technical Information Environments/Databases/Codebase: Websphere Commerce, Angular, Bitbucket, Github

Data Warehouse: Clarity, Workbench, MS Project, Project Server, RPM, Visio, SharePoint, Confluence, Google Docs.

Portals: CRM (Dynamics), RPOS, Sage, Descartes, Manugistics, SaaS, Office 365 Pro Plus

ERP (JD Edwards, Peoplesoft, SAP, Oracle): Cognos, Filenet, FISERV, Sunguard, Portia, Great Plains, Lawson, Hyperion, MASterMind, Bloomberg

Middleware: Messaging, Java, Ajax, Universe PIX, Nexus, API and Cloud Services, JIRA, Verion One, Rally, Axure, Visual Source Safe, Remedy Change Management, Tracker, IBM Rational Clear Quest, Mantis, Track-it

Encompass: Charles River, Salesforce, AVAYA, Predictive Dialers, IVR, ACD, WAN, LAN, Reuters Routers, Enterasys Networks

PROFESSIONAL EXPERIENCE:

Confidential, Boca Raton, Fl

President

• Coached “waterfall” team in Scrum methodologies and helped them organize work to achieve goals
• Helped the team to become self organizing; reinforced under commitment and over delivery
• Suggested the team plan the project at 80% of capacity; actively participated in PI Planning
• Implemented SAFe supporting principles and practices
• Facilitated use of EPICs, components and labels in Jira; provided dashboards and ongoing metrics
• Addressed blocking issues while the team remained focused on achieving objectives
• Improved team dynamics and performance while managing WIP increasing velocity by 70-80%

Confidential  

Scrum Master/Principle Consultant

• Prepared Solutions Engineering teams for transition from Scrum to Kanban (Kanban Charter, etc…)
• Managed initiatives and use of Version One for ROM and Scope Estimates, and Deployment
• Measured and monitored progress of all projects in the portfolio ensuring that risks/issues were managed, and projects were delivered on time, within budget, meeting stakeholder’s expectations
• Updated program budget, and monthly forecasts; reconciled spend to date with SAP/eHour entries
• Notified Executive Management of major operating/capital expense inefficiencies, so that permanent architect/employees could be re-allocated

Confidential  

Scrum Master

• Successfully handled one of two Value Streams (2 teams) as Scrum Master ( Hybrid model of SAFe)
• Collaborated with Salesforce implementation team on interdependencies and integration points
• Trained resources in Scrum, Jira, and forming/storming/norming/performing model by Bruce Tuckman
• Coached individual resources, and found ways to improve on collaboration/trust, until self functioning
• Trained teams in using Fibonacci sequence for estimating work effort, benchmarking, decomposing user stories, writing acceptance criteria, adding tasks/subtasks, increasing velocity by 22%
• Managed resources/timing of story execution within a sprint using pivot tables run off Jira extracts
• Ensured Sprint Retrospectives were efficient and learning’s were proactively applied
• Communicated daily with Executive Management; set up Outlook to import RSS feeds from Jira
• Influenced IBM delivery team (also suggested affinity estimating) without authority, via negotiation
• Reported on sprint burndown weekly and addressed any issues, proactively
• Scheduled all ceremonies/facilitated timely occurrence; helped teams build sustainable agreements
• Ordered equipment, and ordered/set-up collocated workspaces enabling osmotic communication
• Actively participated in Enterprise level Scrum of Scrums

Confidential  

Sr. Technical Project Manager and Product Owner

• Managed a $5.7MM B2B/B2C digital marketing program with 11 tracks, off/on shore resources
• Through continual assessment of resources and funds, re-forecasted all Minor Releases leading to a combination of tracks, and IT resources, saving the Program from failure
• Empowered teams to self-organize, and grow cross-functionality
• Identified risks and provided mitigation strategies to stakeholders with impact on cost/time.
• Calculated KPIs/monitored weekly burn rates to adjust projections and make effective trade-offs 
• Managed lifecycle of code development (ideation to deployment); moving code to/from Git Repo
• Fostered developer’s confidence taking on challenges resulting in 13% decreased build/test time
• Encouraged collaboration in Daily Stand-up to address challenges/coordinate team activities
• Promoted to Product Owner;managed the design team successfully delivering assets in only 30 days

Confidential  

Agile Project Manager

• Successfully managed a Program to: deploy a Web Interface, migrate 900 stores from JDE to SAP, and provide Point of Sale (POS) enhancements
• Noted mapping differences in JDE/SAP; facilitated testing and determining code changes needed
• Monitored load testing and QA test progress, ensured test cases were in scope for code being tested
• Initiated strategy discussions on next phase activities engaging business and IT teams
• Prepared documentation in Change Management tool; facilitated production releases after hours
• Evangelized the benefits of Scrum; outsourced and brought training in-house, then implemented it
• Tracked and organized ad-hoc/expedite requests; strengthened existing change control process
• Prepared performance data/KPI reporting for monthly Executive Steering Committee meetings

Confidential

Program Manager

• Promoted to Program Manager to configure/implement Encompass 360 and Web Center
• Divided this Program into 21 tracks (six applications to integrate including,1 decommission)
• Cognizant of how the program was expected to change the business; managed it to success.
• Managed vendors and efforts to incorporate Jumbo, Conforming, FHA, CEMA’s, and Quicken.
• Executed the program using an iterative and incremental approach.
• Designed customized approach for testing to be implemented by PMs and BAs; analyzed statistics.
• Collaborated with executive management daily on design decisions, status, critical path and risks.
• Handled risks at the program level through identification, assessment, monitoring, and development of mitigation strategies, then implemented corrective actions.
• Maintained forecast, funding and resource allocations; provided financial analysis in weekly status.
• Resolved inter-project dependencies developed and tracked program roadmaps.
• Took a daily pulse on the program; umpired daily standup and provided flash reports to team leads.
• Collaborated with project managers on designing the process flow to Lawson and managed testing.

Confidential

Agile Coach/Sr. QA

• Managed local program for implementing an Online Drugstore replacing Drugstore.com using Websphere and external vendors, saving the company $20million in operational costs.
• Responsible for integration of component projects, contract negotiations, and vendor management.
• Received Achievement Award deploying infrastructure/development project to build a Call Center.
• Captured exception types, root cause, provided analysis with timeline to drive corrective actions. 
• Coordinated all infrastructure tasks and streamlined processes involving the Avaya environment.
• Managed successful project to implement FileNet while managing and coordinating Xerox’s efforts.
• Ensured images were indexed/matched according to plan; managed Xerox vendor s timeline.
• Ensured product delivery met release gate requirements.
• Evangelized the benefits of Scrum companywide and ensured its smooth adoption.

Confidential

Interim Sales Director/Product Owner

• Promoted to Product Owner upon website launch for hosing corporate golf tournaments.
• Searched for and collaborated with golf course database vendor allowing specific search/selections.
• Collaborated with design team on themes, banners, and content; wrote specific copy for the site.
• Worked with executive management on refining features/functionality requirements.
• Managed and refined backlog; managed Agile Thought external vendor team.
• Managed implementation of a revolutionary Web based Player Pairings tool.
• Incorporated apparel (shopping cart), hole in one insurance, and signage products/services.
• Collaborated with marketing and sales teams; instrumental in design/build of sales website.