Sr Data & Applications Specialist Resume
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AZ
Qualifications
Sr Data & Applications Specialist, 2003-2005
- Acted as Practitioner and State License data expert and mentor for team members.
- Assessed production issues that required intervention or troubleshooting.
- Worked to identify opportunities for improvement in work processes and reporting.
- Lead or assisted in a variety of special projects as requested by management.
- Participated on committees and task forces related to reporting and data quality improvement initiatives.
- Utilized SQL, Excel and Access skills to develop ad hoc reports using varied size data sets.
- Reviewed reports and output for consistency and reasonableness.
- Managed multiple data requests based on priorities set by management.
- Developed reports and answered inquiries to assist the client service operations teams.
- Coordinated information from across the organization, ensured timely delivery, performed quality assurance data review, and assisted management interpret data.
- Documented standard operating procedures and reviewed peers work for accuracy.
- Prepared Executive Summary Reports for management to aid in decision making for purchase of new data sources.
- Reviewed and approved input of development of UAT plans. Reviewed and approved QA testing results.
Confidential,AZ (formerly NDC Health)
Data Analyst, 2001-2003
- Developed methods for consistency and validity checking to assure that data is accurate and meaningful.
- Related analytic findings to business questions and objectives.
- Integrated information from multiple sources into corporate databases.
- Collected, evaluated, and prepared research and/or other data for the State License and Practitioner business units.
- Primary liaison for large scale data vendors and industry authoritative sources.
- Designed and executed initial contact strategy with State level vendors consisting of 46 Nursing boards and 48 Optometry boards for ancillary practitioner data to be compiled in the State License database.
- Created and maintained tracking system which evaluated State Regulations pertaining ancillary medical practitioner’s compliance with the PDMA.
- Developed new quality control procedures eliminating historical and duplicate data and increased accuracy.
- Completed documentation and research on pharmaceutical client inquiries within a 48 hour turnaround.
Confidential,Glendale, IA
Family Preservation Consultant, 1999-2000
- Worked with families on a short-term basis to provide a safe, healthy environment for children by focusing on strengths, becoming self-sufficient, improving parenting techniques, developing problem solving skills, learning to access needed community resources and setting and achieving goals.
- Managed State maximum caseload of four families for intensive in-home services.
- Created case permanency plans for the purpose of guiding and leading families to greater self
- sufficiency.
- Liaisoned with schools, law enforcement, and medical practitioners to ensure seamless service delivery for clients.
- Corresponded with local, city, county and state agencies via progress reports, psychosocial documentation, discharge and termination plans.
Education
- Masters of Science
- Bachelors of Science
Professional Development and Training
Corporate Diversity Training, HBDI Communication Preference Training, Teaming for Success, NEON Buzz, Coursework in Project Management & Administration, Six Sigma Taskforce Member, Performance Management Plan Writing
Software and Operating Systems
Windows, MS Office (Access, Excel, Power Point, Visio, Publisher, Word), People Soft, Remedy Acxiom Ticket Systems, TSO Mainframe Systems Navigation, SQL, Virtual Edge, Actuate Report Writer
