Commercial Loan Processor, Kansas City, MO Resume

SUMMARY:

A professional self - starter with a genuine desire to expand and use my past experiences and knowledge, “big picture” mentality utilizing a “think outside the box” approach, advanced analytical skills, action-oriented with a reputation for helping others succeed.

EXPERTISE AREA:

10 key pad by touch.
Accurately review and maintain records.
Leadership in team dynamics.
9 years experience with customer service and communication skills.
Initiative and ability to work and make decisions independently.
Skilled in establishing and maintaining effective working relationships.
Possess Multi-tasking abilities and versatility

PROFESSIONAL EXPERIENCE:

Confidential

Commercial Loan Processor, Kansas City, MO

Responsibilities:

Reviewing real estate, title work, insurance, legally prepared and other miscellaneous loan documents to clear exceptions on commercial loans
Verifying and placing holds on CD, DDA, & Saving Accounts
Responsible for verifying liens on vehicle titles and corresponding with MO, KS, IL, NE, & OH Departments of Revenue and filing titles accurately
Build and prepare loan documents to be scanned daily and placed in file room
Scan loan documents for imaging and place hard copies in file room
Quality Control documents that have been scanned and put in file for record keeping
Provide loan files and documents for internal and external customers
Research loan documents in a timely manner for internal and external customers
Responsible for maintaining loan files and documents accurately for record keeping
Manage file room and imaging workflow efficiently and effectively on a daily basis

Confidential

Senior Processing Clerk, Kansas City, MO

Responsibilities:

Receive calls from stockholders and assists with account inquiries daily
Correspond through letters and by telephone with stockholders about their accounts
File shareholder correspondence daily and accurately for record keeping
Provide and update the DST System with stock quotes on a weekly basis
Keep record of historical stock quotes for research purposes

Confidential

Tele-Interviewer, Lee’s Summit, MO

Responsibilities:

Obtained knowledge of medical terminology to assist applicants with medical questionnaires
Provided customer service by telephone on a daily basis
Conducted medical interviews with insurance applicants

Confidential

Trainer and Server, Independence, MO

Responsibilities:

Trained new employees to take customer orders, serve efficiently and be team players
Took customer orders accurately and served in a timely manner
Up-sold food and beverage menu utilizing extensive knowledge of the food and beverage menu
Scheduled frequently as front of house closer, responsible for overseeing the closing and cleaning duties
Handled customer payments and turned in all cash and credit receipts at the end of the shift
Provided excellent customer service for repeat clientele

Confidential

Installer/Assembler, Independence, MO

Responsibilities:

Worked as part of a team to install car ports, patio covers, patio enclosures, awnings, storm doors, and storm windows
Handled payment of product purchase and installation
Serviced customers with maintenance calls

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