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Administrative Assistant Resume

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Tallahassee, FL

Professional Summary

Results-driven professional with 7 years' experience in administration, management, marketing, and customer service.

PROFESSIONAL SKILLS
Marketing and Administration
Communication and Organization
Customer Service and Problem Solving
Operations, Management, & Leadership

COMPUTER SKILLS
Microsoft Windows 7 & Office 2010: Word, Excel, PowerPoint, Outlook, Access, SharePoint 2010
Adobe: Photoshop, Illustrator

WORK EXPERIENCE

Administrative Assistant, Confidential, Tallahassee, FL May 12- Present

  • Worked independently to provide quality marketing administration
  • Planned and executed all advertising, promotions, collateral materials, and visual marketing strategies to present to clients
  • Reconciled and managed budgets including processing invoices and tracking cost against projections
  • Created and planned management meetings and events with follow ups to develop ongoing relationships
  • Processed documents and materials for the purpose of disseminating information to appropriate parties

Attendance Specialist, Confidential, Atlanta, GA October 11 - May 12

  • Analyze data to identify student absentee patterns for 670 students, by inputting and maintain attendance data daily for the purpose of the schools compliance
  • Serve as a liaison between the school and the community to increase student attendance rates
  • Provide targeted follow-up with parents/guardians to mitigate issues impacting attendance
  • Work closely with the social worker to increase student attendance, and provide documentation needed in court proceedings
  • Maintain documents, files and records, both manual and electronic, formulate attendance reports for the State Department for the purpose of providing up-to-date reference and audit trail for compliance
  • Monitor the compliance of 50 teachers for the attendance expectation and law , to meet the State's annual yearly report
  • Greet the public such as directing, referring or diffusing hostile situations, to provide excellent customer service

Secretary/Tutor, Confidential, Atlanta, GA October 11- May 12

  • Performing various tasks associated with financial matters of the program, such as; payroll, disbursements and deposit of monies, maintaining required records
  • Keep track of daily attendance for 20 teachers and 400 children, and set up records for any new students
  • Maintain schedules, coordinate arrangements and perform administrative functions necessary to support program functions and special events
  • Provides academic assistance in the student's area or areas of greatest need on a regular basis

Assistant Manager, Confidential, Fayetteville, GA March 11- October 11

  • Plan and control payroll within budget; control and minimize shrink to meet company expectations
  • Drive and maximize store sales to achieve goals, which include matrixes for Sales, UPT, ADS
  • Execute company directives for product placement, display, and signage
  • Establish, teach, and demonstrate exceptional customer service

Assistant Manager, Confidential, Atlanta, GA July 08 - June 10

  • Preparation of vital marketing documents and reports including: forecasts cost of goods reports, point of sale material budget, promotional budgets, marketing bulletins, calendars, and visual marketing updates
  • Ensured all written materials are complete, accurate, using time management techniques to meet deadlines
  • Responsible to oversee store operations, while developing and implementing plans to maximize profits

Assistant Manager, Confidential, Atlanta, GAAugust 07 - April 08

  • Performed training and coaching to ensure knowledge of complete company guidelines
  • Maintained an orderly system for productivity planning, and task completion and company goals
  • Responsible to train, and provide ongoing coaching of product knowledge, brand management, selling skills, visuals and delivering the customer experience for up to 30 employees

EDUCATION

Bachelor of Science, Marketing
NHA Certified: Medical Assistant

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