Administrative Assistant Resume
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Atlanta, GeorgiA
Objective: To obtain a financial services position that utilizes my skills and experience, while allowing me to pursue opportunities for professional growth and continual self-development.
Summary of Qualifications
- Analytical and detail- oriented professional who applies critical thinking skills to enhance new and existing operation.
- Keen analytical and strategic planning abilities developed over a four year course study
- Demonstrated aptitude to effectively lead/manage multifaceted projects.
- Well-developed communications skills demonstrated through extensive customer service interactions, presentations and proposals, and positive written/oral interactions with individuals at all levels.
Education:
Bachelor of Arts degree in Business Administration
Concentration: Management and Community Service
WORK EXPERIENCE:
Confidential, Washington D.C. Present
Branch Support Representative
- Collected of loan documents and ensured they were processed accordingly.
- Processed complex customer financial transactions.
- Verifying the accuracy and thoroughness of the loan application along with other related documents.
- Estimate and assess the financial status of the applicant and verify identification.
- Clarified and corrected discrepancies on customer's documents.
- Explain and affirm the different loan repayment modes and help them to select the best strategy coinciding with their financial status.
- Redress the grievances of the customers regarding the loan processing and repayment schedule.
Confidential, Washington, D.C. April 2003-August 2005
Administrative Assistant (full time)
- Designed different graphic mediums for customers
- Organized and maintained store documents and files
- Proofread the final product before printing to ensure accuracy of final document
- Sent out invoices to customers
- Emailed and Faxed customer documents for review before printing
- Collect and maintained PC inventory
- Signed for and distributed UPS/FED EX packages
- Meet and greet customers and visitors
- Answered telephones and transferred calls to appropriate staff members
- Deposited customer checks into company account
Confidential, Atlanta, Georgia August 2006-January 2008
Sales Consultant; Cashier (part time)
- Trained new hires on effective customer service, cashier and sales floor management policies/procedures
- Completed floor moves, replenished merchandise, display maintenance, and housekeeping
- Prepared inventory for accountability of merchandise
- Executed price changes within the department to advertise weekly promotions and mark downs
