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Administrative Assistant Resume

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Atlanta, GeorgiA

Objective: To obtain a financial services position that utilizes my skills and experience, while allowing me to pursue opportunities for professional growth and continual self-development.

Summary of Qualifications

  • Analytical and detail- oriented professional who applies critical thinking skills to enhance new and existing operation.
  • Keen analytical and strategic planning abilities developed over a four year course study
  • Demonstrated aptitude to effectively lead/manage multifaceted projects.
  • Well-developed communications skills demonstrated through extensive customer service interactions, presentations and proposals, and positive written/oral interactions with individuals at all levels.

Education:

Bachelor of Arts degree in Business Administration
Concentration: Management and Community Service

WORK EXPERIENCE:

Confidential, Washington D.C. Present
Branch Support Representative

  • Collected of loan documents and ensured they were processed accordingly.
  • Processed complex customer financial transactions.
  • Verifying the accuracy and thoroughness of the loan application along with other related documents.
  • Estimate and assess the financial status of the applicant and verify identification.
  • Clarified and corrected discrepancies on customer's documents.
  • Explain and affirm the different loan repayment modes and help them to select the best strategy coinciding with their financial status.
  • Redress the grievances of the customers regarding the loan processing and repayment schedule.

Confidential, Washington, D.C. April 2003-August 2005
Administrative Assistant (full time)

  • Designed different graphic mediums for customers
  • Organized and maintained store documents and files
  • Proofread the final product before printing to ensure accuracy of final document
  • Sent out invoices to customers
  • Emailed and Faxed customer documents for review before printing
  • Collect and maintained PC inventory
  • Signed for and distributed UPS/FED EX packages
  • Meet and greet customers and visitors
  • Answered telephones and transferred calls to appropriate staff members
  • Deposited customer checks into company account

Confidential, Atlanta, Georgia August 2006-January 2008
Sales Consultant; Cashier (part time)

  • Trained new hires on effective customer service, cashier and sales floor management policies/procedures
  • Completed floor moves, replenished merchandise, display maintenance, and housekeeping
  • Prepared inventory for accountability of merchandise
  • Executed price changes within the department to advertise weekly promotions and mark downs

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