Manager Resume
NY
AREAS OF EXPERTISE
- IT Strategy & Execution
- Process Analysis And Improvement
- Infrastructure Planning And Execution
- Project Management
- Datacenter Design & Implementation
- Vendor Negotiation & Management
- Staff Mentoring & Motivation
- Application Evaluation
- DR/BCP Planning, Testing & Installation
- Reducing Fixed/Variable IT Expenditures
EXPERIENCE
Confidential,Manager, Data Center Operations
New York, NY
January 2010 – September 2010
Responsible for datacenter, corporate & satellite office infrastructures (budget approx. $2M p/a) for an ASP in healthcare industry. Led an overhaul of corporate infrastructure, moving toward a VM-based server roster to improve performance, extensibility and DR/BCP flexibility savings of $50K p.a. Added 2nd ISP at both corporate & satellite office, both of which were HA. Implemented SCOM 2007 R2, SharePoint Intranet/Help Desk, BES VM’s. Administered networking (PIX, 3Com NBX, Routers & Switches).
Confidential,IT Director
New York, NY
June 2007 – April 2009
Head of technology organization for prominent luxury residential real estate company, reported into the COO. Led and developed a team of seven (networking, help desk & listings) responsible for 270-person firm infrastructure, outsourced applications and vendor management. Developed, tested and implemented an overhaul of the WAN/LAN, improving Internet and inter-office connectivity from T-1 to Fast Ethernet resulting in tremendous improvement in performance and ISP savings of $10,000 p.a. Led initiative to virtualize the server environment and consolidate in Tribeca datacenter, resulting in power savings of $7000 p.a. while streamlining DR/BCP process. Upgraded broker/staff desktops using “cookie-cutter” imaging process; significant decrease in Help Desk tickets related to PC performance. Did an overhaul of Active Directory and introduced use of GPO’s. Outsourced virus/spam filtering service; blocked 1.2M spam messages in 2008. Implemented EMC Clariion SAN with 4 virtual “host” servers for 11 instances (Exchange, Fileserver, SMS, WWW, SharePoint, BES, SQL Server) – WWW was clustered. Migrated executive sales reporting system from AS/400 to SQL 2005 and Access front-end; new reporting had drill-down/filtering capability and templates to generate ad-hoc reports. Administered networking (Cisco PIX & ASA, Routers and Switches).
Confidential,IT Manager
New York, NY
June 2006 – April 2007
IT Manager for NY & Boston offices of international $15B “fund of funds” reporting to IT Director in London. Responsible for IT infrastructure and support for 140 employees with 1 direct report. Revamped infrastructure by replacing ISP with 100Mbps connection, saving $19K and upgraded networking (ASA, Cisco Routers/Switches). Rebuilt Active Directory architecture, cleaning up DNS, DHCP and employing GPO’s to control PC use. Completed a cleanup of the local backup process and led project to establish DR/BCP facility with SunGard in Carlstadt, NJ. Consolidated all fileservers onto single device to comply with SOX. Reduced SQL Server footprint from 6 to 1 server. Established formal Help Desk reporting and metrics via Crystal Reports/SQL.
Enable Corp.
Director, Network Services
New York, NY
May 2001 – June 2006
Director, Network Services for ASP providing EDI services in a hub and spoke model, reporting to COO. Client roster included Best Buy, Disney, Linens ‘n’ Things, Abbott Labs, Toys R Us and RiteAid. Led the consolidation of office networks upon merger of Bac-Tech Systems and Enable, uniting servers, network devices and domains into a single Active Directory Domain; subsequently established trust with merger partner. Built out new high-availability datacenter in NJ facility from scratch while also consolidating Enable server farm into new “Trade Gateway” setup. I was the only IT resource devoted to infrastructure and help desk for the last 4 years of my employ – upon the merger in 2001 staff was eliminated in cost-cutting measures. Set up high-availability website with multi-node WWW with Big-IP Led initiative to consolidate three office locations into one, saving company $1.1M p.a. in rent/office costs Administered networking (Cisco PIX/Routers/Switches, Big/IP, Avaya PBX) and applications (Exchange, Backup Exec, SQL Server).
Confidential,
New York, NY & Emeryville, CA
April 1999 – February 2001
Network & Data Operations Manager for a dot-com that sold and provisioned gas/electric/telecomm over their website. Utility.com bought VCOM.COM (sold calling cards on their website) in July 2000 and extended management offer to me in Emeryville, reporting into the CIO. Responsible for the datacenters of both companies and led the consolidation of VCOM’s NYC datacenter into Utility’s San Jose location. Also lead a team of 10 in the Networking/Help Desk & Data Operations areas (3 DBA’s, 2-3 Admins, 4 Data Operations). I was able to recover $45,000 of MIA billing after doing an audit of the data ops systems/processes.
EDUCATION
Master of Business (MBA)
BA Psychology
SKILLS - HARDWARE
EMC CX3-10 & AX4-5F, APC UPS, Google Mini, Barracuda, Avocent/Dell IP-Based KVM, IBM Netfinity 5000 & 5500, Dell Power Edge, Compaq ProLiant 1200 & 2500, IBM PC-compatible, Macintosh, Dell MD3000i, Dell Power Vault, SonicWall Pro, F5 BIG/IP, Cisco Switches, Cisco Routers, Cisco PIX 515/520 & ASA 5520, PepLink 380, SecureZone 3.0, Sidewinder 5.11, 3COM NBX VOIP, Avaya Partner 18 PBX, ServersCheck
SKILLS - SOFTWARE
Windows NT/2000/2003/2008, Active Directory 2000-2003, Vmware ESXi, EMC Navisphere, SCOM 2007 R2, Savision, Sharepoint 2007, MS Virtual Server 2005, Exchange 5.5 - 2007, WSUS, MAPILab, BES & BES Express, MessageLabs, Postini, Terminal Server, DoubleTake, Cluster Server, SMS, IIS, Cold Fusion Application Server, Cold Fusion Enterprise, Allaire Studio, MS Project, Backup Exec 2010, MS-Office, Adobe Photoshop, SQL Server 2000-2005, SQL Server Enterprise Manager, Oracle 8i Enterprise, Oracle Enterprise Manager, JPerf, Visio Enterprise, Cleo LexiCom AS/2, Norton Utilities, Symantec AV Corporate Edition, TrendMicro, AVG Enterprise, PCAnywhere, RemotelyANYWHERE, DriveImage, Acronis, Crystal Reports Professional, WebTrends, SonicWall VPN, Cisco VPN, Site Scope, DeepMetrix LiveStats 6.2, SupportMagic, GFI Faxmaker, RightFax 9.4 Collective, PerTrack, Patch Authority, PAL, Wireshark
